---
title: "What's new in SleekFlow: WhatsApp groups, read receipts & filters"
description: "In this product update, we've added WhatsApp groups, read receipts and the ability to filter and compare conversation views by channel!"
canonical: "https://sleekflow.io/blog/may-product-updates-whatsapp-groups-read-receipts"
html_lang: "en"
date_modified: "2026-02-05T03:22:11.587Z"
og_title: "What's new: WhatsApp groups, read receipts, etc."
og_description: "In this product update, we've added WhatsApp groups, read receipts and the ability to filter and compare conversation views by channel!"
og_image: "https://images.ctfassets.net/tu2uwzoyozk8/jv7U36Ukh9EPuG26vYfRg/37254a153c2feca5c6b003922293bf06/Website-Cover-SleekFlow.jpg?w=1200&q=90"
---

```json
{
  "@context": "https://schema.org",
  "@type": "BlogPosting",
  "headline": "What's new: WhatsApp groups, read receipts, etc.",
  "description": "In this product update, we've added WhatsApp groups, read receipts and the ability to filter and compare conversation views by channel!",
  "url": "https://sleekflow.io/blog/may-product-updates-whatsapp-groups-read-receipts",
  "dateModified": "2026-02-05T03:22:11.587Z",
  "image": "https://images.ctfassets.net/tu2uwzoyozk8/jv7U36Ukh9EPuG26vYfRg/37254a153c2feca5c6b003922293bf06/Website-Cover-SleekFlow.jpg?w=1200&q=90",
  "breadcrumb": {
    "@type": "BreadcrumbList",
    "itemListElement": [
      {
        "@type": "ListItem",
        "position": 1,
        "name": "Home",
        "item": "https://sleekflow.io"
      },
      {
        "@type": "ListItem",
        "position": 2,
        "name": "Blog",
        "item": "https://sleekflow.io/blog"
      },
      {
        "@type": "ListItem",
        "position": 3,
        "name": "What's new: WhatsApp groups, read receipts, etc.",
        "item": "https://sleekflow.io/blog/may-product-updates-whatsapp-groups-read-receipts"
      }
    ]
  }
}
```

# What's new in SleekFlow: WhatsApp groups, read receipts & filters

*Joy Liu — Head of Marketing*

## Close the social distance with WhatsApp groups! 

May there be better days ahead! After a couple of weeks of working from home, our SleekFlow team is finally back together. As almost everyone was confined to their homes, we had a surge in requests for WhatsApp Groups and read receipts 😂

It was no doubt a challenge to conceptualize and deliver these changes while being apart, but we pulled through! 

In the meantime, our team at SleekFlow wishes everyone good health as we fight through COVID-19 together! 💪

## All in this together

WhatsApp Groups are now available on [SleekFlow](/) through [Chat API](https://chat-api.com/), the Third-Party WhatsApp Business API provider! 

We’ve received numerous queries about the differences between [Twilio](https://www.twilio.com/), the Official WhatsApp Business API Provider, and Chat API, the Third-Party WhatsApp Business API. In response, we've written a blog post - [Chat API vs Twilio vs 360dialog](/blog/whatsapp-business-chatapi-and-twilio) to clarify these distinctions!

*\*Update: Chat API is no longer in service since June 2022 due to Meta's policy change. Learn how to *[*apply for WhatsApp Business API*](/blog/apply-whatsapp-business-api)* with our guide here.*

![Chat API](https://images.ctfassets.net/tu2uwzoyozk8/2QwelyUB1tf5N5TX9vnp56/4325dd7d23c89388c2e5d6d5cbc96cd1/Screenshot-2020-04-09-at-3.55.47-PM-1024x703.png?fm=webp&q=75&w=1600)

## Read receipts

We’ve added more visual cues to our team inbox and removed the guesswork that comes with sent messages!

![Read Receipts](https://images.ctfassets.net/tu2uwzoyozk8/3Kkb29pmdDEr9zUt1P6bfr/91a3d5a8443f310fbcb3505cc0b1070c/Screenshot-2020-05-06-at-11.55.47-AM.png?fm=webp&q=75&w=1600)

First up, here are the basic read receipts:

- Clock: Sending message
- Single Grey Tick: Sent to the receiver
- Double Grey Tick: Received by the receiver
- Double Blue Tick: Read by the receiver

![Basics of read receipts](https://images.ctfassets.net/tu2uwzoyozk8/7gzfiO4C9ZVqMRVoqBBElU/4b56784ad73dbd49af5ec0fbd950684e/Screenshot-2020-05-06-at-12.00.16-PM.png?fm=webp&q=75&w=1600)

Next, we added error indicators and tooltips to explain the issue further. Let us know whether this helps!

## Filter & split

With the addition of multiple WhatsApp accounts, we’ve improved the user experience by allowing you to filter and split conversation views by channel!

![Filter and split](https://images.ctfassets.net/tu2uwzoyozk8/78n0y0YFejxo38fbad3FQ3/de846e81a200ab07f4329fc1f049acbf/Screenshot-2020-05-06-at-12.07.32-PM.png?fm=webp&q=75&w=1600)

**Review wanted\! Enjoy customer contact add\-ons by leaving SleekFlow a review\.**

[Write a review now](https://www.g2.com/products/sleekflow/reviews/start?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsleekflow%2Ftake_survey)

## **Still not on SleekFlow?**

Customer support, mobile marketing, and sales prospecting don’t need to be messy affairs. Get started with SleekFlow’s [free forever plan](https://app.sleekflow.io/signup)!