WhatsApp Business API providers: Chat API vs Twilio vs 360dialog
Which WhatsApp Business Service Provider (BSP) should you choose? Here, we'll do a deep dive into some WhatsApp Business API providers.
March Product Updates: New UI, Lists & Campaigns
Our March product updates include a newly-revamped UI for seamless user experience and new functions such as contact lists and broadcast campaigns.
What is social CRM and why you should invest in one
Social CRM (Customer Relationship Management) involves the integration of social media and instant messaging channels.
3 Communication Problems Companies Make on Messaging
Often times, companies face tons of communication problems when messaging with customers, whatever the channels are. Here we provide 3 common mistakes.