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# 



Shopify Outlook integration | SleekFlow

[Integrations](/channels-integrations)[Shopify](/channels-integrations/shopify)

Shopify + Outlook

# Boost e-commerce sales with Shopify and Outlook integration

Choose a trigger

Choose an action

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## Practical ways to use Shopify and Outlook integration

### Abandoned cart recovery

Send Outlook messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

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### Customer feedback requests

Request feedback or reviews via Outlook after an order is marked as "delivered.”

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### Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through Outlook once their profile is created.

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### Post-Purchase upsell

Send personalized Outlook messages with complementary product recommendations or upsell offers after a purchase is made

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### Order confirmation notification

Send a Outlook message to customers immediately after an order is created, confirming their purchase and providing order details.

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### Delayed order notifications

Notify customers about delayed shipments via Outlook with a revised estimated delivery date when a shipping delay occurs.

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## How to integrate Shopify and Outlook

SleekFlow simplifies the integration of Shopify with Outlook using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow Builder

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Start

Shopify order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

Outlook

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming Email Received

When a new or existing contact sends an email to you

Trigger

### Outgoing Email Sent

When you send an email to a contact

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming Email Received

When a new or existing contact sends an email to you

Trigger

### Outgoing Email Sent

When you send an email to a contact

Action

### Send email

Send an email and media file via the selected email address

Action

### Send email

Send an email and media file via the selected email address

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming Email Received

When a new or existing contact sends an email to you

Trigger

### Outgoing Email Sent

When you send an email to a contact

Action

### Send email

Send an email and media file via the selected email address

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming Email Received

When a new or existing contact sends an email to you

Trigger

### Outgoing Email Sent

When you send an email to a contact

Action

### Send email

Send an email and media file via the selected email address

## Highly Rated by Industry Leaders

| 4.6 out of 5 stars | Based on 170+ G2 reviews

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[Shopify AI agent: automate sales & support with AgentFlow Automate cart recovery, order updates, and customer support with a Shopify AI agent in SleekFlow—plus setup steps and opt-in best practices.](/blog/shopify-ai-agent)

[SleekFlow vs Klaviyo for Shopify B2C brands: which one fits how your customers actually buy? SleekFlow vs Klaviyo for B2C e-commerce brands: how an outbound email and SMS engine compares with AI agents on Shopify, channels, and price](/blog/sleekflow-vs-klaviyo)

[Introducing CX Intelligence: what your customer conversations already know that your dashboards don't CX intelligence reads the customer conversations your dashboards can't. What your chats, emails, and calls already know, and how to surface it.](/blog/customer-experience-intelligence)

[The 7 best Klaviyo alternatives in 2026 Klaviyo's pricing change hit thousands of stores in 2025. Compare 7 alternatives across email, SMS, and WhatsApp to find the right fit for your business.](/blog/klaviyo-alternatives)

[How to use a Facebook Messenger chatbot to automate your marketing Facebook Messenger gets up to 80% open rates vs. 20% for email. Learn how to capture leads, run broadcast campaigns, and automate sales with a chatbot.](/blog/facebook-messenger-chatbot-for-marketing)

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[Team email management: How to handle customer email at scale How B2C teams handle customer email at scale: ownership, response-time targets, and when a shared mailbox stops being enough.](/blog/team-email-management)

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