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# 



Shopify SMS integration | SleekFlow

[Integrations](/channels-integrations)[Shopify](/channels-integrations/shopify)

Shopify + SMS

# Boost e-commerce sales with Shopify and SMS integration

Choose a trigger

Choose an action

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## Practical ways to use Shopify and SMS integration

### Abandoned cart recovery

Send SMS messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Customer feedback requests

Request feedback or reviews via SMS after an order is marked as "delivered.”

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through SMS once their profile is created.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Post-Purchase upsell

Send personalized SMS messages with complementary product recommendations or upsell offers after a purchase is made

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Order confirmation notification

Send a SMS message to customers immediately after an order is created, confirming their purchase and providing order details.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Delayed order notifications

Notify customers about delayed shipments via SMS with a revised estimated delivery date when a shipping delay occurs.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

## How to integrate Shopify and SMS

SleekFlow simplifies the integration of Shopify with SMS using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow Builder

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Start

Shopify order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

SMS

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message via SMS

Send your message via SMS in plain text or with media attached

Action

### Send message via SMS

Send your message via SMS in plain text or with media attached

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message via SMS

Send your message via SMS in plain text or with media attached

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message via SMS

Send your message via SMS in plain text or with media attached

## Highly Rated by Industry Leaders

| 4.6 out of 5 stars | Based on 170+ G2 reviews

Recommended blogs

## Engage customers with Shopify & SMS

[The 6 best Fin alternatives in 2026 Compare 6 Fin alternatives in 2026 by channels, AI agents and billing, from Zendesk and Decagon to SleekFlow for messaging-led brands](/blog/fin-alternatives)

[20 best multipurpose Shopify themes for FREE Discover the best Free Shopify Themes tailored for startups. Find user-friendly designs that elevate your online store and boost sales right away.](/blog/shopify-theme-free-download)

[The 7 best Sierra AI alternatives in 2026 Compare the 7 best Sierra AI alternatives in 2026, from enterprise AI agents for contact centers to messaging tools for Shopify and WhatsApp](/blog/sierra-ai-alternatives)

[Shopify AI agent: automate sales & support with AgentFlow Automate cart recovery, order updates, and customer support with a Shopify AI agent in SleekFlow—plus setup steps and opt-in best practices.](/blog/shopify-ai-agent)

[SleekFlow vs Klaviyo for Shopify B2C brands: which one fits how your customers actually buy? SleekFlow vs Klaviyo for B2C e-commerce brands: how an outbound email and SMS engine compares with AI agents on Shopify, channels, and price](/blog/sleekflow-vs-klaviyo)

[Bulk SMS Marketing Strategies for Your Business in UAE: The Ultimate 2026 Guide Learn to use SMS marketing services for your business in Dubai and the UAE. Create a bulk SMS marketing strategy with competitive SMS marketing services](/blog/sms-marketing-uae)

[The 7 best Klaviyo alternatives in 2026 Klaviyo's pricing change hit thousands of stores in 2025. Compare 7 alternatives across email, SMS, and WhatsApp to find the right fit for your business.](/blog/klaviyo-alternatives)

[Sales automation CRM: connect your customer data to outbound workflows that convert Connect your CRM to WhatsApp, Instagram and SMS automation. Compare outbound tools, workflows, case studies and checklists to choose the best software.](/blog/sales-automation-crm)

[SleekFlow vs Sinch: which one fits how you message customers? Discover how SleekFlow's bundled AI and messaging compare with Sinch Engage's SMS-first, add-on model. Channels, agents, and 2026 pricing.](/blog/sleekflow-vs-sinch)

[E-commerce AI email marketing automation: the flows that recover revenue How AI email marketing automation recovers e-commerce revenue with smarter flows across email, WhatsApp, and SMS. See what works in 2026.](/blog/ecommerce-ai-email-marketing-automation)

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