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# 



VTEX LINE Business integration | SleekFlow

[Integrations](/channels-integrations)[VTEX](/channels-integrations/vtex)

VTEX + LINE Business

# Boost e-commerce sales with VTEX and LINE Business integration

Choose a trigger

Choose an action

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## Practical ways to use VTEX and LINE Business integration

### Order confirmation notification

Send a LINE Business message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Shipping status updates

Automatically send LINE Business messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery).

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Order tracking information

Send tracking links or shipment tracking PDFs via LINE Business as soon as VTEX order status updates to "shipped."

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Post-purchase upsell

After a VTEX order creation, use LINE Business to immediately share complementary product recommendations, special offers, or discount coupons.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Customer feedback collection

When VTEX updates the order status to "delivered," automatically send a LINE Business message requesting customer feedback or a product review.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Product guides

After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via LINE Business.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

## How to integrate VTEX and LINE Business

SleekFlow simplifies the integration of VTEX with LINE Business using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow Builder

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Start

VTEX order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

LINE Business

Trigger

VTEX order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

## Highly Rated by Industry Leaders

| 4.6 out of 5 stars | Based on 170+ G2 reviews

Recommended blogs

## Engage customers with VTEX & LINE Business

[What’s new in SleekFlow: new Platform API endpoints and enhanced documentation Discover how to connect your IT system with popular messaging apps like WhatsApp, Facebook, LINE, WeChat, and SMS.](/blog/sleekflow-platform-api)

[Understanding LINE business messaging to create the best customer experience Discover how to use LINE for customer service. Read to explore features and advantages of LINE for business.](/blog/line-customer-service)

[LINE Messenger chatbot: a step-by-step guide to boost customer engagement and efficiency Discover the process of creating a LINE Messenger chatbot for your business to connect with your customers and how to begin by using SleekFlow.](/blog/line-messenger-chatbot)

[LINE business account: How do you create one, and how much does it cost? Ready to start leveraging your LINE business? Here is a set-up guide with a pricing table just for you!](/blog/line-business-account-set-up)

[LINE for PC: how to use LINE desktop for business messaging Learn to use LINE for PC and reach out to customers in Taiwan, Thailand, and more. Access features and collaborate on business messaging using LINE desktop.](/blog/line-for-pc-messaging)

[How to set up LINE Web Chat to enhance your customer service Learn how to enhance your customer communication by setting up LINE web chat. Follow our step-by-step guide and manage LINE conversations efficiently.](/blog/line-web-chat)

[How to use LINE for marketing Discover how to use LINE marketing by creating impactful broadcast messages, captivating LINE promotion stickers, and effective LINE Ads for your business.](/blog/line-marketing)

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