--- title: "" description: "" canonical: "https://sleekflow.io/channels-integrations/vtex-wechat" html_lang: "en" --- # VTEX WeChat integration | SleekFlow [Integrations](/channels-integrations)[VTEX](/channels-integrations/vtex) VTEX + WeChat # Boost e-commerce sales with VTEX and WeChat integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/book-a-demo) ## Practical ways to use VTEX and WeChat integration ### Order confirmation notification Send a WeChat message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Shipping status updates Automatically send WeChat messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery). [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order tracking information Send tracking links or shipment tracking PDFs via WeChat as soon as VTEX order status updates to "shipped." [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-purchase upsell After a VTEX order creation, use WeChat to immediately share complementary product recommendations, special offers, or discount coupons. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback collection When VTEX updates the order status to "delivered," automatically send a WeChat message requesting customer feedback or a product review. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Product guides After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via WeChat. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate VTEX and WeChat SleekFlow simplifies the integration of VTEX with WeChat using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: Flow Builder AI Agent JC Save as draft Publish Editor Logs Settings Start VTEX order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type WeChat Trigger VTEX order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel ## Highly Rated by Industry Leaders | 4.6 out of 5 stars | Based on 170+ G2 reviews Recommended blogs ## Engage customers with VTEX & WeChat [What’s new in SleekFlow: new Platform API endpoints and enhanced documentation Discover how to connect your IT system with popular messaging apps like WhatsApp, Facebook, LINE, WeChat, and SMS.](/blog/sleekflow-platform-api) [WhatsApp Pay in Malaysia: what’s available in 2026 + the best alternative for businesses Discover how to send and receive payments seamlessly on WhatsApp in Malaysia. Learn to create and accept payment in chat on WhatsApp.](/blog/malaysia-whatsapp-pay) [What’s new in SleekFlow: native Shopify integration to reinforce your e-commerce ecosystem Check out our new product updates in November 2021 about the latest Shopify integration!](/blog/product-updates-new-shopify-integration) [A guide on WeChat integration for enterprises Learn how to set up WeChat integration for your WeChat business profile. Connect a WeChat enterprise account to your website to gather leads and drive sales.](/blog/wechat-integration) [2-min quick guide: all you need to know about Salesforce WeChat integration Discover the software to integrate WeChat with Salesforce for marketing automation and enhanced social CRM.](/blog/salesforce-wechat-integration) [The ultimate guide to selling on WeChat Learn all about selling things on WeChat from our complete guide. Learn to use its commerce features to drive sales on the popular messaging app.](/blog/how-to-sell-on-wechat) [WeChat vs. WhatsApp: how to choose the best for your business Discover the differences between WeChat vs WhatsApp to find the best messaging app. Make the right choice for your business and customer communications.](/blog/wechat-vs-whatsapp-business) [WeChat marketing: how to engage over 1.4 billion consumers in China? Read the comprehensive guide to WeChat business marketing with successful cases to ensure a successful entrance into the enormous Chinese market.](/blog/wechat-marketing) [What’s new in SleekFlow: Supercharge your Salesforce CRM strategy with chats Discover how to sync contacts from Salesforce in SleekFlow and communicate with customers via WhatsApp, Instagram, Telegram without the fear of lost leads.](/blog/salesforce-integration) [WeChat Setup guide for official accounts Learn more about the different WeChat Official accounts and use this setup guide to get your own WeChat Official account up and running!](/blog/setup-guide-wechat-official-accounts) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)