--- title: "" description: "" canonical: "https://sleekflow.io/en-gb/channels-integrations/shopify-outlook" html_lang: "en-gb" --- # Shopify Outlook integration | SleekFlow UK [Integrations](/en-gb/channels-integrations)[Shopify](/en-gb/channels-integrations/shopify) Shopify + Outlook # Boost e-commerce sales with Shopify and Outlook integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-gb/book-a-demo) ## Practical ways to use Shopify Outlook integration ### Abandoned cart recovery Send Outlook messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback requests Request feedback or reviews via Outlook after an order is marked as "delivered.” [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Loyalty program invitations Invite customers to join your loyalty program or subscribe to your newsletter through Outlook once their profile is created. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-Purchase upsell Send personalized Outlook messages with complementary product recommendations or upsell offers after a purchase is made [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order confirmation notification Send a Outlook message to customers immediately after an order is created, confirming their purchase and providing order details. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Delayed order notifications Notify customers about delayed shipments via Outlook with a revised estimated delivery date when a shipping delay occurs. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate Shopify and Outlook SleekFlow simplifies the integration of Shopify with Outlook using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: Flow builder AI Agent JC Save as draft Publish Editor Logs Settings Strat Shopify order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type Outlook Trigger Shopify order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Action ### Send email Send an email and media file via the selected email address Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with Shopify & Outlook [The 7 best Sierra AI alternatives in 2026 Compare the 7 best Sierra AI alternatives in 2026, from enterprise AI agents for contact centers to messaging tools for Shopify and WhatsApp](/en-gb/blog/sierra-ai-alternatives) [Here are 9 best CRM integrations for Shopify Choose the right tool to help you make data-driven decisions to boost customer satisfaction, convert leads, and drive sales growth. 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See what works in 2026.](/en-gb/blog/ecommerce-ai-email-marketing-automation) [SleekFlow now supports VoIP calling in the omnichannel inbox Stop paying for a standalone VoIP call centre solution. SleekFlow's calling app handles inbound and outbound calls alongside chat and email — no extra tools.](/en-gb/blog/voip-call) [How to use a Facebook Messenger chatbot to automate your marketing Facebook Messenger gets up to 80% open rates vs. 20% for email. Learn how to capture leads, run broadcast campaigns, and automate sales with a chatbot.](/en-gb/blog/facebook-messenger-chatbot-for-marketing) [Email now lives inside the SleekFlow AI suite SleekFlow AI now supports email. Run campaigns, route inbound leads, and support customers across email and messaging, without switching tools.](/en-gb/blog/email) [TikTok Automation for Businesses: How Automation Can Nurture Your Leads Stop manually managing TikTok DMs. Automate lead capture, qualification, and nurturing across WhatsApp, SMS, and email. See how SleekFlow handles 10x more leads](/en-gb/blog/tiktok-lead-automation-nurturing) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-gb/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)