--- title: "" description: "" canonical: "https://sleekflow.io/en-sg/agentflow/inbound-ai-agent" html_lang: "en-sg" --- # No code AI Agents for sales and support | SleekFlow SG [AgentFlow](/en-sg/agentflow)[Inbound Agent](/en-sg/agentflow/inbound-ai-agent) AI Agent # Inbound AI agent for sales and support Most chatbots just answer questions. AgentFlow Inbound Agents drive outcomes: qualified leads, booked meetings, completed purchases, and resolved support requests. You set the playbook, your AI agents run the floor. [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-sg/book-a-demo) ## Trusted by global B2C brands USE CASEs ## Your AI dream team that gets the job done More conversions, faster resolutions, and human effort saved for the moments that actually need it. AI agents capture what your customers want, what they need, and how ready they are to buy. Move qualified leads down the pipeline so your reps focus on closing, not filtering spam. BENEFITS OF AI GROWTH WIDGET ## AI agents at work, humans in charge Everything you need to build AI agents that get things done. ### Agent playbooks for every scenario Train AI agents on your SOPs so they can handle complex scenarios like your best human agents, from sharing pricing estimates to resolving booking conflicts and executing returns to the letter. ### Keep your sales funnel moving AI agents live inside your CRM to collect and enrich contact data, update lifecycle stages to keep sales moving forward, and re-engage cold leads to bring them back into your pipeline. ### Connected to your business tools Access and act on real-time data across your e-commerce platforms, calendars, and order management systems, so customers can book, buy, and resolve issues without ever leaving the conversation. ### Understand voice notes and images AI agents transcribe audio and extract information from screenshots, receipts, and photos to get the full picture and respond with confidence, no matter how your customers prefer to communicate. ### Hand off to humans when it matters Control when your AI agents escalate — based on sentiment, topic, or task completion. When they hand off, your human agents receive a full summary so the customer never has to repeat themselves. ### Test and refine before you go live Generate Q&As from your AI agents’ knowledge base. Review every response, action, and reasoning. Launch with confidence, knowing their performance consistently meets your standards. ### Build it once, run everywhere Deploy your AI agents across WhatsApp, live chat, Messenger, Instagram, and more from a single setup. No rebuilding for each channel, no inconsistent customer experiences. ### Coordinate your AI team easily Build a team of AI agents, each with a clear role, audience, and business hours. Route to a support agent to resolve issues, a sales agent to close the upsell. Specialization creates deep expertise. ### Agent playbooks for every scenario Train AI agents on your SOPs so they can handle complex scenarios like your best human agents, from sharing pricing estimates to resolving booking conflicts and executing returns to the letter. ### Keep your sales funnel moving AI agents live inside your CRM to collect and enrich contact data, update lifecycle stages to keep sales moving forward, and re-engage cold leads to bring them back into your pipeline. ### Connected to your business tools Access and act on real-time data across your e-commerce platforms, calendars, and order management systems, so customers can book, buy, and resolve issues without ever leaving the conversation. ### Understand voice notes and images AI agents transcribe audio and extract information from screenshots, receipts, and photos to get the full picture and respond with confidence, no matter how your customers prefer to communicate. ### Hand off to humans when it matters Control when your AI agents escalate — based on sentiment, topic, or task completion. When they hand off, your human agents receive a full summary so the customer never has to repeat themselves. ### Test and refine before you go live Generate Q&As from your AI agents’ knowledge base. Review every response, action, and reasoning. Launch with confidence, knowing their performance consistently meets your standards. ### Build it once, run everywhere Deploy your AI agents across WhatsApp, live chat, Messenger, Instagram, and more from a single setup. No rebuilding for each channel, no inconsistent customer experiences. ### Coordinate your AI team easily Build a team of AI agents, each with a clear role, audience, and business hours. Route to a support agent to resolve issues, a sales agent to close the upsell. Specialization creates deep expertise. Customer Success ## Discover how AI agents drive conversion through conversations [80% conversations handled by AI Read More](/customer-stories/eletron-seguros-customer-story) [We use AI agents to help prospective students schedule school visits. The experience feels so human that many think they’re talking to a real person. João Marcos Lemos Director of Administration Read testimonial](/en-sg/customer-stories/colegio-cognos-customer-story) [1M conversations powered every day 10K+ global monthly active users View all customer stories](/en-sg/customer-stories) [By using AI agents to automate first contact, qualify leads, and schedule demos directly through WhatsApp, we’ve achieved a 20% increase in demo bookings. Andre Zacarias Head of Sales Read testimonial](/en-sg/customer-stories/checkmob) [200% more sales qualified leads Read More](/id-id/customer-stories/vlife-medical-sleekflow)[63% increase in engagement rate Read More](/customer-stories/ets-global-customer-story) [80% conversations handled by AI Read More](/customer-stories/eletron-seguros-customer-story) [200% more sales qualified leads Read More](/id-id/customer-stories/vlife-medical-sleekflow) [63% increase in engagement rate Read More](/customer-stories/ets-global-customer-story) [We use AI agents to help prospective students schedule school visits. The experience feels so human that many think they’re talking to a real person. João Marcos Lemos Director of Administration Read testimonial](/en-sg/customer-stories/colegio-cognos-customer-story) [By using AI agents to automate first contact, qualify leads, and schedule demos directly through WhatsApp, we’ve achieved a 20% increase in demo bookings. Andre Zacarias Head of Sales Read testimonial](/en-sg/customer-stories/checkmob) [1M conversations powered every day 10K+ global monthly active users View all customer stories](/en-sg/customer-stories) ## FAQ A chatbot follows a fixed script to answer questions it was programmed for, but breaks the moment a customer goes off-script. An AI agent is different. AgentFlow Inbound Agents are trained on your SOPs and knowledge base, understand context, and take action: updating contact profiles, moving leads down the pipeline, booking appointments, and resolving support requests without a human stepping in. Think of a chatbot as a script reader. An AI agent is a decision-maker. No, AgentFlow comes with ready-to-use templates for common inbound scenarios like lead qualification, appointment booking, and support resolution. From there, you customize by uploading your knowledge base, indexing your website, adding custom answers, or connecting your CRM data. Most teams get their first agent live without writing a single line of code. And before going live, the built-in testing tool auto-generates Q&As to surface any knowledge gaps, so your agent is ready before your customers ever see it. AI agents are included across all paid SleekFlow plans, starting from $99/month. All plans include unlimited AI usage, subject to SleekFlow's Fair Use Policy. Advanced agent capabilities, like custom API integrations and e-commerce actions, are available on higher tiers. Pricing is based on monthly active contacts: the unique customers your agents actually chat with, not the total size of your contact database. You can start for free to explore core features before committing. AgentFlow agents build compound intelligence over time, not just from your initial setup, but from every conversation they handle. Train your agent by crawling your website, uploading docs, and adding custom answers. From there, human feedback corrects gaps and expands AI memory, self-improving analysis spots patterns and surfaces playbook refinements for your approval, and full execution traces let you audit every decision your agent makes. Your agents get smarter with every interaction, and you stay in control of every update. SleekFlow is built for enterprise use, with end-to-end safeguards including encryption in transit and at rest, GDPR and CCPA compliance, SOC 2 Type II and ISO 27001 certification, role-based access controls, IP allowlisting, data masking, and PII protection. The platform runs on secure cloud infrastructure with robust backup and recovery protocols. AI agents operate entirely within the SleekFlow platform and inherit the same enterprise-grade protections. Your customer data is logically isolated and never accessible by other AgentFlow users. Your AI data is never reviewed by SleekFlow or third-party providers unless you explicitly opt in. Neither SleekFlow nor its AI providers use your data to train or fine-tune their models. Each agent also has built-in guardrails that minimize errors and escalate to a human when needed, so automation stays safe at any scale. Grow your business on autopilot [Book a Demo](/en-sg/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)