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OUR CONTENT WRITERS

# Get to know our talented writers

Learn more about their professional backgrounds, interests, and passions by reading their bios and browsing their LinkedIn profiles. We are committed to providing valuable and reliable information to our readers, and our writers play a crucial role in achieving this goal.

## Kai Yi Liew

Senior Product Marketing Specialist

Kai Yi is a seasoned marketing professional specializing in B2B content writing and strategy. With extensive experience in the Tech industry, she crafts compelling content that drives engagement and builds brand authority. Her expertise lies in translating complex solutions into clear, impactful narratives that resonate with business audiences. Outside of work, she enjoys exploring art museums, capturing life's moments through photography, and expressing her creativity through poetry.

## Recent Blog

[### Messaging Chat Widgets for Websites: WhatsApp, Facebook, and Telegram Compare WhatsApp, Facebook, and Telegram chat widgets. Learn how to install messaging widgets on your website to boost conversion rates. Kai Yi Liew](/en-sg/blog/messaging-chat-widgets-for-websites)

[### How to add live chat widgets to your website for revenue growth Learn how to add a live chat to your website and turn conversations into revenue with AI chatbots and automation. Kai Yi Liew](/en-sg/blog/add-live-chat-to-website)

[### AI live chat for websites: Turn anonymous visitors into customers SleekFlow's live chat software for websites proactively engages visitors, recommends products, and converts them on the spot—so no visitor leaves empty-handed. Kai Yi Liew](/en-sg/blog/live-chat)

[### Chatbot automation: Enhance live chat support with AI Learn how chatbot automation transforms live chat support—cut costs by 30%, respond instantly, and scale 24/7. Kai Yi Liew](/en-sg/blog/live-chat-automation)

[### Chatbot vs live chat: Which one actually converts website visitors? Chatbot or live chat? The real answer depends on whether you want to react to visitors or convert them. Here's the full breakdown, plus what AI has changed. Kai Yi Liew](/en-sg/blog/live-chat-vs-chatbot)

[### WhatsApp Coexistence: Business App and API with one number Learn how to set up WhatsApp coexistence so that you can use both the WhatsApp API and the WhatsApp Business App with the same phone number simultaneously. Kai Yi Liew](/en-sg/blog/whatsapp-coexistence)

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