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OUR CONTENT WRITERS

# Get to know our talented writers

Learn more about their professional backgrounds, interests, and passions by reading their bios and browsing their LinkedIn profiles. We are committed to providing valuable and reliable information to our readers, and our writers play a crucial role in achieving this goal.

## Sharon Cheng

Brand Communications Strategist

A passionate storyteller with a keen ability for making complex ideas accessible and engaging. Sharon specializes in crafting and sharing SleekFlow’s story with the world across a variety of media. She is a formally trained painter, a polyglot fluent in four languages, and an avid reader. She also enjoys staying active and will find any excuse to be outside, whether it’s running, hanging out with friends, or simply soaking up the sun.

## Recent Blog

[### Bird (formerly MessageBird) alternative: the best conversion rate optimization tool for social commerce 2026 Understand how to optimize conversion rates with a powerful tool. Compare Bird alternatives for scaling up your social commerce strategy. Sharon Cheng](/en-sg/blog/messagebird-alternative)

[### Top 6 social selling tools for business Explore how to sell with social selling tools. Social media softwares and platforms are powerful tools to establish and grow your business. Sharon Cheng](/en-sg/blog/social-selling-tools)

[### WhatsApp Business Account: Top tips from Meta Discover the best WhatsApp Business tips and tricks for growth and learn how you can boost your customer engagement and grow your business. Read on! Sharon Cheng](/en-sg/blog/whatsapp-business-tips)

[### Marketing automation: a beginner's guide to get started Explore the handy features of marketing automation software & platforms to convert leads. Choose a powerful marketing automation tool to grow your e-commerce business now! Sharon Cheng](/en-sg/blog/marketing-automation-software)

[### Sleektern’s Stories: Embracing growth at SleekFlow Hear from our awesome SleekFlow HQ Summer 2023 interns as they share their experiences and all that SleekFlow has to offer. Discover how SleekFlow’s internships empower young talents to unleash their potential and embrace new opportunities! Sharon Cheng](/en-sg/blog/intern-story-summer-2023)

[### Advantages of automated customer service solutions for your business in Singapore Explore customer service automation solutions for your business in Singapore. Learn to use an automated customer service system to deliver great experiences. Sharon Cheng](/en-sg/blog/customer-service-automation-software)

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