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# 



Shopify Facebook Messenger integration | SleekFlow SG

[Integrations](/en-sg/channels-integrations)[Shopify](/en-sg/channels-integrations/shopify)

Shopify + Facebook Messenger

# Boost e-commerce sales with Shopify and Facebook Messenger integration

Choose a trigger

Choose an action

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## Practical ways to use Shopify Facebook Messenger integration

### Abandoned cart recovery

Send Facebook Messenger messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Customer feedback requests

Request feedback or reviews via Facebook Messenger after an order is marked as "delivered.”

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through Facebook Messenger once their profile is created.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Post-Purchase upsell

Send personalized Facebook Messenger messages with complementary product recommendations or upsell offers after a purchase is made

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Order confirmation notification

Send a Facebook Messenger message to customers immediately after an order is created, confirming their purchase and providing order details.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

### Delayed order notifications

Notify customers about delayed shipments via Facebook Messenger with a revised estimated delivery date when a shipping delay occurs.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

## How to integrate Shopify and Facebook Messenger

SleekFlow simplifies the integration of Shopify with Facebook Messenger using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow builder

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Strat

Shopify order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

Facebook Messenger

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Reply post comment

Send an automated response when someone comments on your social post

Action

### Reply post comment via direct message

Send an automated private message when someone comments on your social media post

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Reply post comment

Send an automated response when someone comments on your social post

Action

### Reply post comment via direct message

Send an automated private message when someone comments on your social media post

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Reply post comment

Send an automated response when someone comments on your social post

Action

### Reply post comment via direct message

Send an automated private message when someone comments on your social media post

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Reply post comment

Send an automated response when someone comments on your social post

Action

### Reply post comment via direct message

Send an automated private message when someone comments on your social media post

## Highly Rated by Industry Leaders

| 4.5 out of 5 stars | 170+ real users speak for us

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[How to turn Instagram and Facebook engagement into revenue Learn how B2C brands use SleekFlow to automate IG and FB campaigns, qualify leads in DMs, and funnel them to WhatsApp and sales — automatically.](/en-sg/blog/product-update-instagram-facebook-auto-reply-comment)

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