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canonical: "https://sleekflow.io/en-sg/channels-integrations/shopify-telegram"
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# 



Shopify Telegram integration | SleekFlow SG

[Integrations](/en-sg/channels-integrations)[Shopify](/en-sg/channels-integrations/shopify)

Shopify + Telegram

# Boost e-commerce sales with Shopify and Telegram integration

Choose a trigger

Choose an action

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## Practical ways to use Shopify Telegram integration

### Abandoned cart recovery

Send Telegram messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

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### Customer feedback requests

Request feedback or reviews via Telegram after an order is marked as "delivered.”

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### Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through Telegram once their profile is created.

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### Post-Purchase upsell

Send personalized Telegram messages with complementary product recommendations or upsell offers after a purchase is made

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### Order confirmation notification

Send a Telegram message to customers immediately after an order is created, confirming their purchase and providing order details.

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### Delayed order notifications

Notify customers about delayed shipments via Telegram with a revised estimated delivery date when a shipping delay occurs.

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## How to integrate Shopify and Telegram

SleekFlow simplifies the integration of Shopify with Telegram using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow builder

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Strat

Shopify order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

Telegram

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

## Highly Rated by Industry Leaders

| 4.5 out of 5 stars | 170+ real users speak for us

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[20 best multipurpose Shopify themes for FREE Discover the best Free Shopify Themes tailored for startups. Find user-friendly designs that elevate your online store and boost sales right away.](/en-sg/blog/shopify-theme-free-download)

[SMS for e-commerce: The Complete Guide to Boosting Sales & Engagement Learn how SMS marketing helps e-commerce stores boost sales, from recovering abandoned carts to sending order updates, promotions, and automated campaigns for platforms like Shopify and WooCommerce.](/en-sg/blog/sms-for-e-commerce)

[Shopify AI agent: automate sales & support with AgentFlow Automate cart recovery, order updates, and customer support with a Shopify AI agent in SleekFlow—plus setup steps and opt-in best practices.](/en-sg/blog/shopify-ai-agent)

[What’s new in SleekFlow: Custom Catalog Sell on social using SleekFlow’s latest product - Custom Catalog. Create a catalog on any messaging apps to implement omnichannel sales.](/en-sg/blog/custom-catalog)

[Your guide to kickstarting your Shopify dropshipping business Check out our ultimate guide to starting your own Shopify dropshipping business. Find out how to make money and best methods to get started now!](/en-sg/blog/shopify-dropshipping)

[Messaging Chat Widgets for Websites: WhatsApp, Facebook, and Telegram Compare WhatsApp, Facebook, and Telegram chat widgets. Learn how to install messaging widgets on your website to boost conversion rates.](/en-sg/blog/messaging-chat-widgets-for-websites)

[Telegram vs WhatsApp: which is better for business, marketing, and customer communication? Compare Telegram vs WhatsApp for business, marketing and support in Singapore. See pricing, use cases and the best fit for SMEs.](/en-sg/blog/telegram-vs-whatsapp)

[How businesses are using Telegram Marketing to reach more audiences Discover how Telegram Business marketing strategies with broadcast messages & Telegram ads can benefit your business.](/en-sg/blog/telegram-marketing)

[Top 6 reasons to convert customers using instant messaging The 5 most downloaded apps in 2022 are TikTok, Instagram, WhatsApp, Facebook, and Telegram. Explore the countless possibilities to convert customers using instant messaging!](/en-sg/blog/why-you-should-convert-customers-using-instant-messaging)

[Telegram for business: a step-by-step guide Learn how to use Telegram for Business and exploit its advantages to increase sales. Make Telegram a part of your omnichannel social selling strategy.](/en-sg/blog/telegram-business)

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