--- title: "" description: "" canonical: "https://sleekflow.io/en-sg/channels-integrations/vtex-outlook" html_lang: "en-sg" --- # VTEX Outlook integration | SleekFlow SG [Integrations](/en-sg/channels-integrations)[VTEX](/en-sg/channels-integrations/vtex) VTEX + Outlook # Boost e-commerce sales with VTEX and Outlook integration Choose a trigger Choose an action [Start Free Trial](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-sg/book-a-demo) ## Practical ways to use VTEX Outlook integration ### Order confirmation notification Send a Outlook message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Shipping status updates Automatically send Outlook messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery). [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order tracking information Send tracking links or shipment tracking PDFs via Outlook as soon as VTEX order status updates to "shipped." [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-purchase upsell After a VTEX order creation, use Outlook to immediately share complementary product recommendations, special offers, or discount coupons. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback collection When VTEX updates the order status to "delivered," automatically send a Outlook message requesting customer feedback or a product review. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Product guides After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via Outlook. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate VTEX and Outlook SleekFlow simplifies the integration of VTEX with Outlook using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: Flow builder AI Agent JC Save as draft Publish Editor Logs Settings Strat VTEX order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type Outlook Trigger VTEX order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Action ### Send email Send an email and media file via the selected email address Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with VTEX & Outlook [Introducing CX Intelligence: what your customer conversations already know that your dashboards don't CX intelligence reads the customer conversations your dashboards can't. What your chats, emails, and calls already know, and how to surface it.](/en-sg/blog/customer-experience-intelligence) [Email now lives inside the SleekFlow AI suite SleekFlow AI now supports email. Run campaigns, route inbound leads, and support customers across email and messaging, without switching tools.](/en-sg/blog/email) [Team email management: How to handle customer email at scale How B2C teams handle customer email at scale: ownership, response-time targets, and when a shared mailbox stops being enough.](/en-sg/blog/team-email-management) [SleekFlow vs Klaviyo for Shopify B2C brands: which one fits how your customers actually buy? SleekFlow vs Klaviyo for B2C e-commerce brands: how an outbound email and SMS engine compares with AI agents on Shopify, channels, and price](/en-sg/blog/sleekflow-vs-klaviyo) [E-commerce AI email marketing automation: the flows that recover revenue How AI email marketing automation recovers e-commerce revenue with smarter flows across email, WhatsApp, and SMS. See what works in 2026.](/en-sg/blog/ecommerce-ai-email-marketing-automation) [What is VoIP? How business calls fit into a modern customer communication stack What is VoIP, and how does it fit a modern customer communication stack? A practical guide for Singapore businesses on calls, chat and support.](/en-sg/blog/what-is-voip) [Email campaign analytics: the metrics, dashboards, and revenue insights that actually improve performance Track the right email metrics by goal, set up automated dashboards, and connect campaign data to revenue. Your guide to email campaign analytics.](/en-sg/blog/email-campaign-analytics) [Email marketing campaigns: a guide to higher ROI Learn how to build email campaigns that drive opens, clicks, and revenue. Includes AI tactics, campaign examples, and a step-by-step build guide.](/en-sg/blog/email-marketing-campaigns) [Customer service email: best practices, templates, and examples for faster, better support 9 ready-to-use customer service email templates, best practices for faster replies, and industry examples for support teams.](/en-sg/blog/customer-service-email-best-practices) [SleekFlow now supports VoIP calling in the omnichannel inbox Stop paying for a standalone VoIP call centre solution. SleekFlow's calling app handles inbound and outbound calls alongside chat and email — no extra tools.](/en-sg/blog/voip-call) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-sg/book-a-demo)[Start Free Trial](https://app.sleekflow.io/en?screen_hint=signup)