--- title: "" description: "" canonical: "https://sleekflow.io/en-sg/channels-integrations/vtex-outlook" html_lang: "en-sg" --- # VTEX Outlook integration | SleekFlow SG [Integrations](/en-sg/channels-integrations)[VTEX](/en-sg/channels-integrations/vtex) VTEX + Outlook # Boost e-commerce sales with VTEX and Outlook integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-sg/book-a-demo) ## Practical ways to use VTEX Outlook integration ### Order confirmation notification Send a Outlook message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Shipping status updates Automatically send Outlook messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery). [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order tracking information Send tracking links or shipment tracking PDFs via Outlook as soon as VTEX order status updates to "shipped." [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-purchase upsell After a VTEX order creation, use Outlook to immediately share complementary product recommendations, special offers, or discount coupons. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback collection When VTEX updates the order status to "delivered," automatically send a Outlook message requesting customer feedback or a product review. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Product guides After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via Outlook. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate VTEX and Outlook SleekFlow simplifies the integration of VTEX with Outlook using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: Flow builder AI Agent JC Save as draft Publish Editor Logs Settings Strat VTEX order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type Outlook Trigger VTEX order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Action ### Send email Send an email and media file via the selected email address Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming Email Received When a new or existing contact sends an email to you Trigger ### Outgoing Email Sent When you send an email to a contact Action ### Send email Send an email and media file via the selected email address ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with VTEX & Outlook [E-commerce AI email marketing automation: the flows that recover revenue How AI email marketing automation recovers e-commerce revenue with smarter flows across email, WhatsApp, and SMS. See what works in 2026.](/en-sg/blog/ecommerce-ai-email-marketing-automation) [Email campaign analytics: the metrics, dashboards, and revenue insights that actually improve performance Track the right email metrics by goal, set up automated dashboards, and connect campaign data to revenue. Your guide to email campaign analytics.](/en-sg/blog/email-campaign-analytics) [Email marketing campaigns: a guide to higher ROI Learn how to build email campaigns that drive opens, clicks, and revenue. Includes AI tactics, campaign examples, and a step-by-step build guide.](/en-sg/blog/email-marketing-campaigns) [Customer service email: best practices, templates, and examples for faster, better support 9 ready-to-use customer service email templates, best practices for faster replies, and industry examples for support teams.](/en-sg/blog/customer-service-email-best-practices) [SleekFlow now supports VoIP calling in the omnichannel inbox Stop paying for a standalone VoIP call centre solution. SleekFlow's calling app handles inbound and outbound calls alongside chat and email — no extra tools.](/en-sg/blog/voip-call) [Email now lives inside the SleekFlow AI suite SleekFlow AI now supports email. Run campaigns, route inbound leads, and support customers across email and messaging, without switching tools.](/en-sg/blog/email) [Singtel WhatsApp case study: A Business API success story Explore how Singtel transformed customer support in this case study. SleekFlow analyzes key WhatsApp Business API insights for marketing automation & more.](/en-sg/blog/Singtel-WhatsApp-business-API-case-study) [The complete guide to omnichannel marketing Learn what omnichannel marketing is, how it differs from multichannel, real brand examples, a step-by-step strategy guide, key KPIs, and how AI is reshaping the approach.](/en-sg/blog/omnichannel-marketing) [eDM marketing: best practices and email templates eDM remains one of the most powerful strategies for marketing. Sleekflow is going to tell you how good eDM marketing is and talk about its templates and formats.](/en-sg/blog/edm-marketing) [Everything you need to know about Omnichannel customer experience Define omnichannel CX, see benefits, and learn how to build it with unified data, automation and AI—plus real examples.](/en-sg/blog/omnichannel-customer-experience) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-sg/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)