--- title: "Engage your customers with social CRM" description: "Segment, track and analyze your Singapore customers in one place. Learn more about our social CRM feature." canonical: "https://sleekflow.io/en-sg/social-crm" html_lang: "en-sg" --- # Engage your customers with social CRM Segment, track and analyze your Singapore customers in one place. Learn more about our social CRM feature. SALESFORCE SOCIAL CRM # Drive personalized journeys with a 360° customer view Capture contact information across channels to build comprehensive customer profiles. Integrate with external platforms to view messaging conversations and customer activities, such as orders and bookings, side by side. Easily build customer segments for effective targeting. [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-sg/book-a-demo) FEATURE Customer relationships and 
data management all in one tab contact management ## Unify and grow your customer base via chats Quickly import your existing customer base from CSV files or APIs to instantly engage with them. Add customers to automated marketing flows or broadcast audience lists for personalized outreach. DATA MANAGEMENT ## Manage CRM data with a side-by-side conversation view Create custom objects to organize data records specific to your business, such as managing bookings, orders, events, or any other data entities you require to engage customers in chats effectively. CUSTOMER SEGMENTATION ## Create customer segmentation to power personalized journeys Apply unique labels to contacts for easy inbox filtering. Easily group customers by demographics, buying behavior or preferences for automated campaigns to guide them down the marketing funnel. Integration Make SleekFlow social CRM work for you
with no-code integrations [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[View Pricing](/en-sg/pricing) Financial Services & Insurance Financial Services & Insurance AgentFlow in action: Elétron Seguros automates 80% of WhatsApp support with AI — without losing the human touch [Read Case Study](/en-sg/customer-stories/eletron-seguros-customer-story) Education Education ETS Global boosts engagement by 63% by shifting from email to WhatsApp with SleekFlow and AgentFlow [Read Case Study](/en-sg/customer-stories/ets-global-customer-story) Financial Services & Insurance Financial Services & Insurance How São Caetano Assessoria Contábil increased its customer service capacity by 50% with AI on WhatsApp [Read Case Study](/en-sg/customer-stories/sao-caetano-assessoria-contabil) Food and Beverages Food and Beverages LKF Concepts Streamlining Guest Communications Across Multiple Restaurants with SleekFlow [Read Case Study](/en-sg/customer-stories/lkf-concepts) Professional Services Professional Services How Infinity8 uses SleekFlow to achieve a 96% faster response time to fuel rapid expansion in Malaysia [Read Case Study](/en-sg/customer-stories/infinity8) E-commerce Integration E-commerce Integration Furniture retailer Loft Home saves 40% operational time with SleekFlow’s Shopify integration and automation [Read Case Study](/en-sg/customer-stories/loft-home) Automotive Automotive How AL EMAD Car Rentals improved WhatsApp customer support and omnichannel communication with SleekFlow [Read Case Study](/en-sg/customer-stories/alemad-customer-story) Food and Beverages Food and Beverages How Tian Wei Signature, a top-notch confinement meal provider in Singapore, enhances customer satisfaction with SleekFlow [Read Case Study](/en-sg/customer-stories/tian-wei-signature) Financial Services & Insurance Financial Services & Insurance AgentFlow in action: Elétron Seguros automates 80% of WhatsApp support with AI — without losing the human touch [Read Case Study](/en-sg/customer-stories/eletron-seguros-customer-story) Education Education ETS Global boosts engagement by 63% by shifting from email to WhatsApp with SleekFlow and AgentFlow [Read Case Study](/en-sg/customer-stories/ets-global-customer-story) Financial Services & Insurance Financial Services & Insurance How São Caetano Assessoria Contábil increased its customer service capacity by 50% with AI on WhatsApp [Read Case Study](/en-sg/customer-stories/sao-caetano-assessoria-contabil) Food and Beverages Food and Beverages LKF Concepts Streamlining Guest Communications Across Multiple Restaurants with SleekFlow [Read Case Study](/en-sg/customer-stories/lkf-concepts) ## See other features [Inbox Integrate all the messaging channels into one place Explore Feature](/en-sg/inbox)[Social CRM Segment, track, and analyze your customers without switching between tabs Explore Feature](/en-sg/social-crm)[Broadcast Campaign Import your contacts and send personalized broadcast messages with just a few clicks Explore Feature](/en-sg/broadcast-campaign)[Automation Set automated workflows to assign conversations and develop your own chatbot Explore Feature](/en-sg/flow-builder)[Channels & Integrations Connect different channels and explore powerful integrations Explore Feature](/en-sg/channels-integrations) ## Supercharge conversions with SleekFlow AI Try it now at zero cost! [Book a Demo](/en-sg/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)