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OUR CONTENT WRITERS

# Get to know our talented writers

Learn more about their professional backgrounds, interests, and passions by reading their bios and browsing their LinkedIn profiles. We are committed to providing valuable and reliable information to our readers, and our writers play a crucial role in achieving this goal.

## Sharon Cheng

Brand Communications Strategist

A passionate storyteller with a keen ability for making complex ideas accessible and engaging. Sharon specializes in crafting and sharing SleekFlow’s story with the world across a variety of media. She is a formally trained painter, a polyglot fluent in four languages, and an avid reader. She also enjoys staying active and will find any excuse to be outside, whether it’s running, hanging out with friends, or simply soaking up the sun.

## Recent Blog

[### Bird (formerly MessageBird) alternative: the best conversion rate optimization tool for social commerce 2026 Understand how to optimize conversion rates with a powerful tool. Compare Bird alternatives for scaling up your social commerce strategy. Sharon Cheng](/en-us/blog/messagebird-alternative)

[### Top 6 social selling tools for business Explore how to sell with social selling tools. Social media softwares and platforms are powerful tools to establish and grow your business. Sharon Cheng](/en-us/blog/social-selling-tools)

[### WhatsApp Business Account: Top tips from Meta Discover the best WhatsApp Business tips and tricks for growth and learn how you can boost your customer engagement and grow your business. Read on! Sharon Cheng](/en-us/blog/whatsapp-business-tips)

[### Customer Service Automation for Enterprises: Benefits + Cases Enterprises use AI-driven tools to maintain quality in customer experiences. Learn how to leverage customer service automation to deliver great customer service now! Sharon Cheng](/en-us/blog/customer-service-automation-software)

[### Marketing automation: a beginner's guide to get started Explore the handy features of marketing automation software & platforms to convert leads. Choose a powerful marketing automation tool to grow your e-commerce business now! Sharon Cheng](/en-us/blog/marketing-automation-software)

[### Top 5 cost-effective alternatives to email marketing Find out some great email marketing alternatives. Social Commerce is the next level for marketing teams currently using email marketing campaigns. Sharon Cheng](/en-us/blog/email-marketing-alternatives)

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