--- title: "" description: "" canonical: "https://sleekflow.io/en-us/channels-integrations/shopify-facebook" html_lang: "en-us" --- # Shopify Facebook Messenger integration | SleekFlow [Integrations](/en-us/channels-integrations)[Shopify](/en-us/channels-integrations/shopify) Shopify + Facebook Messenger # Boost e-commerce sales with Shopify and Facebook Messenger integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-us/book-a-demo) ## Practical ways to use Shopify Facebook Messenger integration ### Abandoned cart recovery Send Facebook Messenger messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback requests Request feedback or reviews via Facebook Messenger after an order is marked as "delivered.” [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Loyalty program invitations Invite customers to join your loyalty program or subscribe to your newsletter through Facebook Messenger once their profile is created. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-Purchase upsell Send personalized Facebook Messenger messages with complementary product recommendations or upsell offers after a purchase is made [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order confirmation notification Send a Facebook Messenger message to customers immediately after an order is created, confirming their purchase and providing order details. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Delayed order notifications Notify customers about delayed shipments via Facebook Messenger with a revised estimated delivery date when a shipping delay occurs. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate Shopify and Facebook Messenger SleekFlow simplifies the integration of Shopify with Facebook Messenger using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: FLOW BUILDER AI Agent JC Save as draft Publish Editor Logs Settings Strat Shopify order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type Facebook Messenger Trigger Shopify order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Reply post comment Send an automated response when someone comments on your social post Action ### Reply post comment via direct message Send an automated private message when someone comments on your social media post Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Reply post comment Send an automated response when someone comments on your social post Action ### Reply post comment via direct message Send an automated private message when someone comments on your social media post Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Reply post comment Send an automated response when someone comments on your social post Action ### Reply post comment via direct message Send an automated private message when someone comments on your social media post Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Reply post comment Send an automated response when someone comments on your social post Action ### Reply post comment via direct message Send an automated private message when someone comments on your social media post ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with Shopify & Facebook Messenger [20 best multipurpose Shopify themes for FREE Discover the best Free Shopify Themes tailored for startups. Find user-friendly designs that elevate your online store and boost sales right away.](/en-us/blog/shopify-theme-free-download) [SMS for e-commerce: The Complete Guide to Boosting Sales & Engagement Learn how SMS marketing helps e-commerce stores boost sales, from recovering abandoned carts to sending order updates, promotions, and automated campaigns for platforms like Shopify and WooCommerce.](/en-us/blog/sms-for-e-commerce) [Shopify AI agent: automate sales & support with AgentFlow Automate cart recovery, order updates, and customer support with a Shopify AI agent in SleekFlow—plus setup steps and opt-in best practices.](/en-us/blog/shopify-ai-agent) [What’s new in SleekFlow: Custom Catalog Sell on social using SleekFlow’s latest product - Custom Catalog. Create a catalog on any messaging apps to implement omnichannel sales.](/en-us/blog/custom-catalog) [Shopify WhatsApp integration for your store Discover how to add WhatsApp in Shopify to recover abandoned carts & boost sales. SleekFlow simplifies WhatsApp API integration with your Shopify store.](/en-us/blog/shopify-whatsapp) [Text message for business strategies: Examples & Best Practices Discover how to use text message marketing to boost sales and engagement. Learn top strategies, examples, and services for business success.](/en-us/blog/text-message-for-business) [Facebook Messenger marketing strategy for businesses Learn how Facebook Messenger marketing works, which ad formats to use, and how to automate chats while staying compliant with Meta’s rules.](/en-us/blog/facebook-messenger-marketing) [Facebook Messenger CRM: How it works and why businesses use it Learn what a Facebook Messenger CRM is, how it differs from Meta Business Suite, and how to use it to boost leads and business growth.](/en-us/blog/facebook-messenger-crm) [Messaging Chat Widgets for Websites: WhatsApp, Facebook, and Telegram Compare WhatsApp, Facebook, and Telegram chat widgets. Learn how to install messaging widgets on your website to boost conversion rates.](/en-us/blog/messaging-chat-widgets-for-websites) [How to turn Instagram and Facebook engagement into revenue Learn how B2C brands use SleekFlow to automate IG and FB campaigns, qualify leads in DMs, and funnel them to WhatsApp and sales — automatically.](/en-us/blog/product-update-instagram-facebook-auto-reply-comment) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-us/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)