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canonical: "https://sleekflow.io/en-us/channels-integrations/shopify-viber"
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# 



Shopify Viber integration | SleekFlow

[Integrations](/en-us/channels-integrations)[Shopify](/en-us/channels-integrations/shopify)

Shopify + Viber

# Boost e-commerce sales with Shopify and Viber integration

Choose a trigger

Choose an action

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## Practical ways to use Shopify Viber integration

### Abandoned cart recovery

Send Viber messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase.

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### Customer feedback requests

Request feedback or reviews via Viber after an order is marked as "delivered.”

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### Loyalty program invitations

Invite customers to join your loyalty program or subscribe to your newsletter through Viber once their profile is created.

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### Post-Purchase upsell

Send personalized Viber messages with complementary product recommendations or upsell offers after a purchase is made

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### Order confirmation notification

Send a Viber message to customers immediately after an order is created, confirming their purchase and providing order details.

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### Delayed order notifications

Notify customers about delayed shipments via Viber with a revised estimated delivery date when a shipping delay occurs.

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## How to integrate Shopify and Viber

SleekFlow simplifies the integration of Shopify with Viber using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

FLOW BUILDER

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Strat

Shopify order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

Viber

Trigger

Shopify order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

Trigger

### Shopify order created

When an order is created in Shopify

Trigger

### Shopify order updated

When an order is updated in Shopify

Trigger

### Shopify customer created

When a contact is created in Shopify

Trigger

### Shopify customer updated

When a contact is updated in Shopify

Trigger

### Loop through Shopify orders

Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Abandoned cart created

When an abandoned cart record is created in Shopify

Trigger

### Abandoned card updated

When an abandoned cart record is updated in Shopify

Trigger

### Incoming message received

When a new or existing contact sends a message to you

Trigger

### Outgoing message sent

When you send a message to a contact

Action

### Send message

Send a message via the selected channel

Action

### Send media

Send a media file via the selected channel

## Highly Rated by Industry Leaders

| 4.5 out of 5 stars | 170+ real users speak for us

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## Engage customers with Shopify & Viber

[20 best multipurpose Shopify themes for FREE Discover the best Free Shopify Themes tailored for startups. Find user-friendly designs that elevate your online store and boost sales right away.](/en-us/blog/shopify-theme-free-download)

[SMS for e-commerce: The Complete Guide to Boosting Sales & Engagement Learn how SMS marketing helps e-commerce stores boost sales, from recovering abandoned carts to sending order updates, promotions, and automated campaigns for platforms like Shopify and WooCommerce.](/en-us/blog/sms-for-e-commerce)

[Shopify AI agent: automate sales & support with AgentFlow Automate cart recovery, order updates, and customer support with a Shopify AI agent in SleekFlow—plus setup steps and opt-in best practices.](/en-us/blog/shopify-ai-agent)

[What’s new in SleekFlow: Custom Catalog Sell on social using SleekFlow’s latest product - Custom Catalog. Create a catalog on any messaging apps to implement omnichannel sales.](/en-us/blog/custom-catalog)

[Shopify WhatsApp integration for your store Discover how to add WhatsApp in Shopify to recover abandoned carts & boost sales. SleekFlow simplifies WhatsApp API integration with your Shopify store.](/en-us/blog/shopify-whatsapp)

[How to send Viber business messages in bulk Find out how to send Viber bulk messages to your customers. Reach out to those who prefer using Viber and learn to create a successful messaging strategy.](/en-us/blog/viber-bulk-message)

[Your guide to kickstarting your Shopify dropshipping business Check out our ultimate guide to starting your own Shopify dropshipping business. Find out how to make money and best methods to get started now!](/en-us/blog/shopify-dropshipping)

[What’s new in SleekFlow: native Shopify integration to reinforce your e-commerce ecosystem Check out our new product updates in November 2021 about the latest Shopify integration!](/en-us/blog/product-updates-new-shopify-integration)

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