--- title: "" description: "" canonical: "https://sleekflow.io/en-us/channels-integrations/shopify-whatsapp" html_lang: "en-us" --- # Shopify WhatsApp Business API integration | SleekFlow [Integrations](/en-us/channels-integrations)[Shopify](/en-us/channels-integrations/shopify) Shopify + WhatsApp Business API # Boost e-commerce sales with Shopify and WhatsApp Business API integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-us/book-a-demo) ## Practical ways to use Shopify WhatsApp Business API integration ### Abandoned cart recovery Send WhatsApp Business API messages to customers with abandoned carts, reminding them of their saved items and offering incentives to complete the purchase. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback requests Request feedback or reviews via WhatsApp Business API after an order is marked as "delivered.” [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Loyalty program invitations Invite customers to join your loyalty program or subscribe to your newsletter through WhatsApp Business API once their profile is created. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-Purchase upsell Send personalized WhatsApp Business API messages with complementary product recommendations or upsell offers after a purchase is made [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order confirmation notification Send a WhatsApp Business API message to customers immediately after an order is created, confirming their purchase and providing order details. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Delayed order notifications Notify customers about delayed shipments via WhatsApp Business API with a revised estimated delivery date when a shipping delay occurs. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate Shopify and WhatsApp Business API SleekFlow simplifies the integration of Shopify with WhatsApp Business API using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: FLOW BUILDER AI Agent JC Save as draft Publish Editor Logs Settings Strat Shopify order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type WhatsApp Business API Trigger Shopify order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### Incoming messages from the Click-to-WhatsApp (CTWA) ad When a new or existing contact sends a message to you from a Click to WhatsApp ad Trigger ### WhatsApp message status update When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle Trigger ### WhatsApp Flow response received When a customer submits a completed WhatsApp Flow Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### Incoming messages from the Click-to-WhatsApp (CTWA) ad When a new or existing contact sends a message to you from a Click to WhatsApp ad Trigger ### WhatsApp message status update When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle Trigger ### WhatsApp Flow response received When a customer submits a completed WhatsApp Flow Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### Incoming messages from the Click-to-WhatsApp (CTWA) ad When a new or existing contact sends a message to you from a Click to WhatsApp ad Trigger ### WhatsApp message status update When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle Trigger ### WhatsApp Flow response received When a customer submits a completed WhatsApp Flow Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel Trigger ### Shopify order created When an order is created in Shopify Trigger ### Shopify order updated When an order is updated in Shopify Trigger ### Shopify customer created When a contact is created in Shopify Trigger ### Shopify customer updated When a contact is updated in Shopify Trigger ### Loop through Shopify orders Search through Shopify records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Abandoned cart created When an abandoned cart record is created in Shopify Trigger ### Abandoned card updated When an abandoned cart record is updated in Shopify Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### Incoming messages from the Click-to-WhatsApp (CTWA) ad When a new or existing contact sends a message to you from a Click to WhatsApp ad Trigger ### WhatsApp message status update When the status of an outgoing WhatsApp message updates to the selected status during its message lifecycle Trigger ### WhatsApp Flow response received When a customer submits a completed WhatsApp Flow Action ### Send message Send a message via the selected channel Action ### Send media Send a media file via the selected channel ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with Shopify & WhatsApp Business API [20 best multipurpose Shopify themes for FREE Discover the best Free Shopify Themes tailored for startups. 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SleekFlow guides you through seamless setups on platforms like WordPress or Wix.](/en-us/blog/whatsapp-chat-widget-implementation-troubleshooting) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-us/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)