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VTEX Gmail integration | SleekFlow

[Integrations](/en-us/channels-integrations)[VTEX](/en-us/channels-integrations/vtex)

VTEX + Gmail

# Boost e-commerce sales with VTEX and Gmail integration

Choose a trigger

Choose an action

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## Practical ways to use VTEX Gmail integration

### Order confirmation notification

Send a Gmail message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer.

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### Shipping status updates

Automatically send Gmail messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery).

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### Order tracking information

Send tracking links or shipment tracking PDFs via Gmail as soon as VTEX order status updates to "shipped."

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### Post-purchase upsell

After a VTEX order creation, use Gmail to immediately share complementary product recommendations, special offers, or discount coupons.

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### Customer feedback collection

When VTEX updates the order status to "delivered," automatically send a Gmail message requesting customer feedback or a product review.

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### Product guides

After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via Gmail.

[Get Started](https://app.sleekflow.io/en?screen_hint=signup)

## How to integrate VTEX and Gmail

SleekFlow simplifies the integration of VTEX with Gmail using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

FLOW BUILDER

AI Agent

JC

Save as draft

Publish

Editor

Logs

Settings

Strat

VTEX order created

Condition

Interested in Promotions

Action

AgentFlow

Use an AI agent to handle conversations and manage contacts based on predefined setting.

Setup

Filter

Select AI Agent

Chris

Channel type

Gmail

Trigger

VTEX order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

### Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

### Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

### Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

## Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Customer sends you an email

When a customer sends an email to your Gmail team inbox

Trigger

### You send an email to a customer

When you send an email to a customer from Gmail

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Customer sends you an email

When a customer sends an email to your Gmail team inbox

Trigger

### You send an email to a customer

When you send an email to a customer from Gmail

Action

### Send email

Send an email and media file via your connected Gmail address

Action

### Send email

Send an email and media file via your connected Gmail address

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Customer sends you an email

When a customer sends an email to your Gmail team inbox

Trigger

### You send an email to a customer

When you send an email to a customer from Gmail

Action

### Send email

Send an email and media file via your connected Gmail address

Trigger

### VTEX order created

When an order is created in your VTEX store

Trigger

### VTEX order status updated

When the order status is updated in your VTEX store

Trigger

### Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

Trigger

### Customer sends you an email

When a customer sends an email to your Gmail team inbox

Trigger

### You send an email to a customer

When you send an email to a customer from Gmail

Action

### Send email

Send an email and media file via your connected Gmail address

## Highly Rated by Industry Leaders

| 4.5 out of 5 stars | 170+ real users speak for us

Recommended blogs

## Engage customers with VTEX & Gmail

[The 7 best Klaviyo alternatives in 2026 Klaviyo's pricing change hit thousands of stores in 2025. Compare 7 alternatives across email, SMS, and WhatsApp to find the right fit for your business.](/en-us/blog/klaviyo-alternatives)

[How to use a Facebook Messenger chatbot to automate your marketing Facebook Messenger gets up to 80% open rates vs. 20% for email. Learn how to capture leads, run broadcast campaigns, and automate sales with a chatbot.](/en-us/blog/facebook-messenger-chatbot-for-marketing)

[Email now lives inside the SleekFlow AI suite SleekFlow AI now supports email. Run campaigns, route inbound leads, and support customers across email and messaging, without switching tools.](/en-us/blog/email)

[Team email management: How to handle customer email at scale How B2C teams handle customer email at scale: ownership, response-time targets, and when a shared mailbox stops being enough.](/en-us/blog/team-email-management)

[Singtel WhatsApp case study: A Business API success story Explore how Singtel transformed customer support in this case study. SleekFlow analyzes key WhatsApp Business API insights for marketing automation & more.](/en-us/blog/Singtel-WhatsApp-business-API-case-study)

[What is Omnichannel Marketing? The Complete Guide (2026) Learn what omnichannel marketing is, how it differs from multichannel, real brand examples, a step-by-step strategy guide, key KPIs, and how AI is reshaping the approach in 2026.](/en-us/blog/omnichannel-marketing)

[Everything you need to know about Omnichannel customer experience Define omnichannel CX, see benefits, and learn how to build it with unified data, automation and AI—plus real examples.](/en-us/blog/omnichannel-customer-experience)

[SleekFlow vs Klaviyo for Shopify B2C brands: which one fits how your customers actually buy? SleekFlow vs Klaviyo for B2C e-commerce brands: how an outbound email and SMS engine compares with AI agents on Shopify, channels, and price](/en-us/blog/sleekflow-vs-klaviyo)

[E-commerce AI email marketing automation: the flows that recover revenue How AI email marketing automation recovers e-commerce revenue with smarter flows across email, WhatsApp, and SMS. See what works in 2026.](/en-us/blog/ecommerce-ai-email-marketing-automation)

[SleekFlow now supports VoIP calling in the omnichannel inbox Stop paying for a standalone VoIP call centre solution. SleekFlow's calling app handles inbound and outbound calls alongside chat and email — no extra tools.](/en-us/blog/voip-call)

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