--- title: "" description: "" canonical: "https://sleekflow.io/en-us/channels-integrations/vtex-sms" html_lang: "en-us" --- # VTEX SMS integration | SleekFlow [Integrations](/en-us/channels-integrations)[VTEX](/en-us/channels-integrations/vtex) VTEX + SMS # Boost e-commerce sales with VTEX and SMS integration Choose a trigger Choose an action [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/en-us/book-a-demo) ## Practical ways to use VTEX SMS integration ### Order confirmation notification Send a SMS message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Shipping status updates Automatically send SMS messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery). [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Order tracking information Send tracking links or shipment tracking PDFs via SMS as soon as VTEX order status updates to "shipped." [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Post-purchase upsell After a VTEX order creation, use SMS to immediately share complementary product recommendations, special offers, or discount coupons. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Customer feedback collection When VTEX updates the order status to "delivered," automatically send a SMS message requesting customer feedback or a product review. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ### Product guides After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via SMS. [Get Started](https://app.sleekflow.io/en?screen_hint=signup) ## How to integrate VTEX and SMS SleekFlow simplifies the integration of VTEX with SMS using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes: FLOW BUILDER AI Agent JC Save as draft Publish Editor Logs Settings Strat VTEX order created Condition Interested in Promotions Action AgentFlow Use an AI agent to handle conversations and manage contacts based on predefined setting. Setup Filter Select AI Agent Chris Channel type SMS Trigger VTEX order created Complete Condition Interested in Promotions Complete Condition AI Agent In progress ### Trigger Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included. ### Condition Branch your flow with this node to route contacts along different paths based on their preferences and behaviors. ### Action Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event. ## Supported triggers and actions SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows. Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message via SMS Send your message via SMS in plain text or with media attached Action ### Send message via SMS Send your message via SMS in plain text or with media attached Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message via SMS Send your message via SMS in plain text or with media attached Trigger ### VTEX order created When an order is created in your VTEX store Trigger ### VTEX order status updated When the order status is updated in your VTEX store Trigger ### Loop through VTEX orders Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions Trigger ### Incoming message received When a new or existing contact sends a message to you Trigger ### Outgoing message sent When you send a message to a contact Action ### Send message via SMS Send your message via SMS in plain text or with media attached ## Highly Rated by Industry Leaders | 4.5 out of 5 stars | 170+ real users speak for us Recommended blogs ## Engage customers with VTEX & SMS [Sales automation CRM: connect your customer data to outbound workflows that convert Connect your CRM to WhatsApp, Instagram and SMS automation. Compare outbound tools, workflows, case studies and checklists to choose the best software.](/en-us/blog/sales-automation-crm) [WhatsApp vs SMS Marketing: Which Works Best for Your Business? Compare WhatsApp and SMS marketing to see which channel delivers higher engagement, lower costs, and better customer connections for your brand.](/en-us/blog/sms-marketing-whatsapp) [SMS Marketing for Real Estate: Strategies, Examples & Automation Boost sales with SMS marketing for real estate. Explore examples, templates, automation, lead nurturing, and SMS tools for agents and investors.](/en-us/blog/sms-marketing-real-estate) [TikTok Automation for Businesses: How Automation Can Nurture Your Leads Stop manually managing TikTok DMs. Automate lead capture, qualification, and nurturing across WhatsApp, SMS, and email. See how SleekFlow handles 10x more leads](/en-us/blog/tiktok-lead-automation-nurturing) [AI Shopping Assistants - How E-commerce Brands Increase Conversion Rate & AOV Learn how ecommerce brands use AI shopping assistants to boost conversion, personalize discovery, and recover carts via chat, WhatsApp, and SMS.](/en-us/blog/why-to-have-ai-shopping-assistant) [SMS for e-commerce: The Complete Guide to Boosting Sales & Engagement Learn how SMS marketing helps e-commerce stores boost sales, from recovering abandoned carts to sending order updates, promotions, and automated campaigns for platforms like Shopify and WooCommerce.](/en-us/blog/sms-for-e-commerce) [SMS Automation for Business: A Complete Guide to Automated SMS Marketing Learn SMS marketing automation, automated SMS messages, replies, reminders, and how to automate an SMS sending every month for your business.](/en-us/blog/sms-automation-for-business) [AI and Automation in Recruitment: How Recruiters Can Use WhatsApp and SMS to Streamline Hiring Learn how AI agents automate screening, scheduling, and outreach to improve time-to-hire, candidate experience, and recruiter productivity.](/en-us/blog/ai-automation-recruitment) [SMS Retargeting for Website Leads: How to Shorten the Sales Cycle Learn how SMS retargeting helps businesses re-engage high-intent website visitors, recover abandoned carts, and shorten sales cycles with conversational SMS.](/en-us/blog/sms-retargeting-for-website-leads) [How to manage customer lifecycle on WhatsApp, SMS, and other messaging apps with SleekFlow? Manage deals and contact lifecycle in a Kanban view. Track deal value, and automate follow-ups across messaging channels with SleekFlow Lifecycle Management.](/en-us/blog/lifecycle-management) Automate your growth with SleekFlow Get started for free and supercharge your customer engagement. [Book a Demo](/en-us/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)