--- title: "Engage your customer with social CRM" description: "Segment, track and analyze your customers in one place. Learn more about our social CRM feature." canonical: "https://sleekflow.io/social-crm" html_lang: "en" --- # Engage your customer with social CRM Segment, track and analyze your customers in one place. Learn more about our social CRM feature. Social crm # Drive personalized journeys with a 360° customer view Capture contact information across channels to build comprehensive customer profiles. Integrate with external platforms to view messaging conversations and customer activities, such as orders and bookings, side by side. Easily build customer segments for effective targeting. [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[Book a Demo](/book-a-demo) FEATURE Customer relationships and data management all in one tab CONTACT MANAGEMENT ## Unify and grow your customer base via chats Quickly import your existing customer base from CSV files or APIs to instantly engage with them. Add customers to automated marketing flows or broadcast audience lists for personalized outreach. DATA MANAGEMENT ## Manage CRM data with a side-by-side conversation view Create custom objects to organize data records specific to your business, such as managing bookings, orders, events, or any other data entities you require to engage customers in chats effectively. CUSTOMER SEGMENTATION ## Create customer segmentation to power personalized journeys Apply unique labels to contacts for easy inbox filtering. Easily group customers by demographics, buying behavior or preferences for automated campaigns to guide them down the marketing funnel. INTEGRATION Make SleekFlow social CRM work for you
with no-code integrations [Start for Free](https://app.sleekflow.io/en?screen_hint=signup)[View Pricing](/pricing) Automotive Automotive How AL EMAD Car Rentals improved WhatsApp customer support and omnichannel communication with SleekFlow [Read Case Study](/customer-stories/alemad-customer-story) Education Education Colégio Cognos increases scheduled visits by 150% and reduces the service queue by 50% with AgentFlow on WhatsApp [Read Case Study](/customer-stories/colegio-cognos-customer-story) Financial Services & Insurance Financial Services & Insurance How São Caetano Assessoria Contábil increased its customer service capacity by 50% with AI on WhatsApp [Read Case Study](/customer-stories/sao-caetano-assessoria-contabil) Luxury & Lifestyle Retail Luxury & Lifestyle Retail How Leading Toy Retailer "Animes-Pro" Boosted Operational Efficiency by 50% with SleekFlow's AI Solutions [Read Case Study](/customer-stories/animes-pro) Food and Beverages Food and Beverages LKF Concepts Streamlining Guest Communications Across Multiple Restaurants with SleekFlow [Read Case Study](/customer-stories/lkf-concepts) Professional Services Professional Services How Infinity8 uses SleekFlow to achieve a 96% faster response time to fuel rapid expansion in Malaysia [Read Case Study](/customer-stories/infinity8) E-commerce E-commerce Furniture retailer Loft Home saves 40% operational time with SleekFlow’s Shopify integration and automation [Read Case Study](/customer-stories/loft-home) Beauty & Wellness Services Beauty & Wellness Services 40% increase in revenue driven by SleekFlow’s operational efficiency and intelligence. [Read Case Study](/customer-stories/clinica-lucas-miranda) Automotive Automotive How AL EMAD Car Rentals improved WhatsApp customer support and omnichannel communication with SleekFlow [Read Case Study](/customer-stories/alemad-customer-story) Education Education Colégio Cognos increases scheduled visits by 150% and reduces the service queue by 50% with AgentFlow on WhatsApp [Read Case Study](/customer-stories/colegio-cognos-customer-story) Financial Services & Insurance Financial Services & Insurance How São Caetano Assessoria Contábil increased its customer service capacity by 50% with AI on WhatsApp [Read Case Study](/customer-stories/sao-caetano-assessoria-contabil) Luxury & Lifestyle Retail Luxury & Lifestyle Retail How Leading Toy Retailer "Animes-Pro" Boosted Operational Efficiency by 50% with SleekFlow's AI Solutions [Read Case Study](/customer-stories/animes-pro) ## See other features [Inbox Integrate all the messaging channels into one place Explore Feature](/inbox)[Social CRM Segment, track, and analyze your customers without switching between tabs Explore Feature](/social-crm)[Broadcast Campaign Import your contacts and send personalized broadcast messages with just a few clicks Explore Feature](/broadcast-campaign)[Automation Set automated workflows to assign conversations and develop your own chatbot Explore Feature](/flow-builder)[Channels & Integrations Connect different channels and explore powerful integrations Explore Feature](/channels-integrations) ## Supercharge conversions with SleekFlow AI Try it now at zero cost! [Book a Demo](/book-a-demo)[Start for Free](https://app.sleekflow.io/en?screen_hint=signup)