--- title: "" description: "" canonical: "https://sleekflow.io/zh-hk/channels-integrations/telegram" html_lang: "zh-hk" --- # Telegram 商業整合與自動化解決方案 | SleekFlow [通訊平台](/zh-hk/channels-integrations)Telegram # Telegram AI 聊天機械人 提升對話效率 透過 AI agents 管理 Telegram 訊息，自動處理任務、即時回覆、精準回應每位客戶，與顧聊天互動更快更貼心。 [免費試用](https://app.sleekflow.io/zh-hk?screen_hint=signup) ## 深受各行各業超過 7,000 間企業信賴 探索自動化流程 連接 Telegram Shopify Hubspot TikTok Instant Forms 以及 Your favourite channels Shopify Hubspot TikTok Instant Forms Shopify Hubspot TikTok Instant Forms [查看模板](/zh-hk/channels-integrations/shopify-telegram) [查看模板](/zh-hk/channels-integrations/telegram-hubspot) [查看模板](/zh-hk/channels-integrations/tiktok-instant-form-telegram) [在 G2 上閱讀完整評價](https://www.g2.com/products/sleekflow/reviews) 目錄 目錄 [預約示範](/zh-hk/book-a-demo) Review by Yik Wang Chan Client Relationship Management | Luxury Fashion | E-commerce 04-23-2026 SleekFlow Streamlined Our DMs and Boosted Productivity The transition to SleekFlow has been a game-changer for our team’s productivity. The onboarding was remarkably smooth—their support team didn't just hand us a manual; they actually helped us map out our initial workflows. We’ve seen a clear ROI in our response times, which have dropped significantly since centralizing our WhatsApp and Instagram DMs into one place. The performance of the platform is knowing we have a responsive support team behind us gives us huge peace of mind. Review by Anson Liu EdTech | Student Recruitment | Entrepreneur | Counselling 04-19-2026 SleekFlow’s AI and Intuitive UX Make Agent Replies Faster and Easier SleekFlow’s AI and Intelligence features are miles ahead of other tools we’ve tried. The AI power-up for drafting replies has drastically reduced the mental load on our agents. What’s even more impressive is the UX/UI; it’s intuitive enough that our new hires can navigate the inbox with almost zero training. The integrations (specifically with our CRM and Shopify) are seamless, allowing us to see customer purchase history right next to the chat window. It’s a sophisticated platform that feels surprisingly simple to use. Review by Meenal Verma 04-13-2026 SleekFlow Streamlines Customer Conversations with a Clean, User-Friendly Interface SleekFlow makes it easy to manage customer conversations from platforms like WhatsApp and Instagram all in one place. The interface is clean, simple, and user-friendly, and the automation features help save time while improving response efficiency. Overall, it’s especially useful for streamlining communication and supporting better team productivity. Review by Verified User in Consumer Goods 04-22-2026 Responsive Support and Seamless Sleekflow Shopify Chat Widget That Boosts Conversions The most helpful part is the responsive, active customer service, and the fact that I can embed my Sleekflow chat widget directly into my website (Shopify). It has helped me increase my conversion rate when I’m offline. I trained the AI to answer customer inquiries about products and promotions, which makes it easier to support customers even when I’m not available. Review by Genesis Canare Quilala 04-26-2026 Streamlined Multi-Branch Communication with Minor Broadcast Challenges I like how SleekFlow allows us to shift from multiple client numbers to one number, connecting our entire company on a single line. This feature makes us look more professional to our clients since they see only one number for our company. Additionally, it simplifies the process when clients have concerns, directing them to the specific branch they're looking for through the welcome flow that SleekFlow creates. Review by Wan Ho Tsoi 06-25-2026 Flow Builder and CRM Keep Conversations Organized Flow builder & contacts CRM It’s good for managing conversations and keeping my selling flow organized. Review by Azril Azemi 11-26-2025 SleekFlow Streamlines Customer Communication Effortlessly SleekFlow has helped my business handle WhatsApp messages with less stress and more control. I can automate greetings, reminders and follow ups which helps me respond faster and give a better experience to my customers. The broadcast tools are easy to use and the analytics help me see which campaigns perform well. What I like most is the unified inbox that keeps everything organised so I never miss a message. SleekFlow has made my customer communication smoother and more efficient. Review by Ahsan Yousaf 11-07-2025 Effortless Message Management and Streamlined Communication What I appreciate most about SleekFlow is its ability to centralize all my messages in one convenient location. Managing conversations from WhatsApp, Instagram, and Facebook becomes effortless, as I no longer need to switch between different apps. This not only saves me a significant amount of time but also helps me stay organized. The automation tools are particularly useful, taking care of follow-ups and replies when I’m occupied. I also find it very straightforward to review chat history and monitor my interactions with customers. All in all, SleekFlow streamlines communication and enables me to provide better service without feeling overwhelmed. [在 G2 上閱讀完整評價](https://www.g2.com/products/sleekflow/reviews/sleekflow-review-12673937) 截至 2025 年，Telegram 全球活躍用戶已超過 7 億。作為一個廣受歡迎的即時通訊平台，Telegram 是企業與客戶建立連繫、提升溝通效率及推動業務增長的重要渠道。結合 SleekFlow，即可將 Telegram 轉化為集即時客服、營銷推廣及銷售自動化於一身的強大工具。 ## AI Telegram Bot 簡化客戶溝通流程 Telegram bots 是在 Telegram 應用程式內運行的自動化程式，專為在 Telegram 應用程式中與用戶互動、執行任務和提供即時回覆而設。 結合 SleekFlow，企業可輕鬆實現以下功能： ### 自動化處理海量訊息 建立進階自動化流程，根據客戶行為觸發 Bot 回應，全天候處理 FAQ、潛在客戶篩選、預約安排等任務，全程毋需人手介入。 ### 精準發送個性化訊息 善用你現有的客戶數據，例如過往的互動紀錄、偏好設定和行為模式，透過 Telegram Bot 自動發送個人化訊息，讓每則訊息都仿似度身訂造，更貼合客戶需要。 ### 全渠道無縫客服支援 在 SleekFlow 的統一收件箱，集中處理來自 Telegram、WhatsApp、Facebook Messenger 等多個通訊軟件的客戶查詢，確保你不會遺漏任何商機。 ### 智能訊息分流 團隊高效協作 設定分派規則，由 Telegram Bots 處理較為簡單的任務；面對較複雜的查詢時，Bots 亦可在 SleekFlow 內將無縫轉駁至真人客服，確保顧客隨時獲得貼心的個性化服務。 ## 常見問題 你需要先擁有一個 Telegram Bot。若尚未建立，請先申請 Telegram 帳戶，在 App 內搜尋 @BotFather，開始對話後輸入指令 /newbot，並依指示設定名稱與用戶名。完成後，你會獲得一組專屬 API Token，將它複製並貼到 SleekFlow，即可完成整合。 可以。你可以透過 SleekFlow 訓練你的專屬 AI Agent，支援包括廣東話在內的多種語言，不但能解答客戶提問，更能自動收集及分辨潛在客戶、引導客人下單或預約。在適當時候，它會將對話無縫轉交給真人同事跟進。最重要的是，AI 能緊貼對話內容，互動過程非常自然流暢。 可以。無論你有多少個 Telegram Bot，都能整合到 SleekFlow，並集中在同一收件箱管理，一眼掌握全部訊息，同時保持每個 Bot 的獨立品牌形象。 全面自動營商 實現倍數增長 立即免費試用 升級客戶體驗 [預約示範](/zh-hk/book-a-demo)[免費試用](https://app.sleekflow.io/zh-hk?screen_hint=signup)