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Frequently Asked Questions

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Unlock the potential of every conversation. SleekFlow AI transforms interactions into conversions, boosting your revenue effortlessly.

Conversions through conversations with <textPrimary>SleekFlow AI Revenue agent</textPrimary>

Empower your enterprise with AI that transforms customer interactions into lasting value.

Boost Conversions with <textPrimary>AI Revenue Agent</textPrimary>

Our AI agents work 24/7 on your website, sending SMS to capture and convert leads. Manage all chats in a unified team inbox, and save up to 90% compared to other SMS marketing platforms.

Unbeatable SMS marketing prices,
Unlimited AI power

Build AI agents that work for your team, delivering natural, human-like conversations and knowing exactly when to escalate to a human agent.

Seamless human-AI collaboration

Our AI agents know the best time to act. From recommending products to scheduling appointments, they help your sales flow effortlessly.

AI that truly understands and acts decisively

AgentFlow lets you train AI agents using your knowledge base and seamlessly integrate them into your existing workflows with Flow Builder.

No pain implementation within existing workflows

With AgentFlow, deploy intelligent AI agents that truly understand customer needs, engage naturally, drive conversions, and provide exceptional support alongside your team.

Build teams of AI agents that
<textPrimaryLight>understand, engage, and convert</textPrimaryLight>

Capture leads from 10+ online and offline channels, including websites, social media, messaging apps, and in-store QR codes, all managed in one unified inbox for full visibility.

Maximize reach with omnichannel lead generation

Seamlessly connect your Facebook and Instagram ads to WhatsApp chat, automatically triggering personalized flows that convert 3x better than traditional landing pages.

Boost ad conversions with click-to-WhatsApp ads

Automate personalized WhatsApp drip campaigns using behavioral segmentation and dynamic variables to engage leads at scale.

Effective lead nurturing to keep leads warm

Enable two-way sync with Salesforce, HubSpot, Zoho CRM, Shopify, and more—automating contact imports and updates effortlessly with one-time contact property mapping.

Native CRM & e-commerce integrations

Turn strangers into prospects effortlessly

Effortlessly qualify leads at scale, score prospects based on engagement, and auto-route them to the right rep—all on an omnichannel conversational AI platform.

Let AI sales agent qualify leads around the clock

Automate appointment scheduling by pre-collecting details, sending reminders to reduce no-shows, and gathering post-appointment feedback.

Save time with a 24/7 AI booking assistant

Launch smart WhatsApp drip campaigns that nurture prospects automatically with targeted content, special offers, and timely reminders to keep deals moving.

Accelerate sales with automated outreach

Build a product catalog and send quick payment links directly within chat to speed up purchases and eliminate slow website checkout processes.

Simplify checkout with in-chat payments

Transform prospects into buyers, not browsers

Send targeted broadcasts to reconnect with customers who’ve previously shown interest, delivering customized messages and promotions to win them back.

Re-engage customers with personalized broadcasts

Turn customer inquiries from multiple channels into trackable tickets with automated assignment and SLA monitoring, ensuring faster resolutions.

Deliver 5-star service with ticketing system

Create and share targeted discount codes via WhatsApp to attract new customers, increase loyalty, and gather valuable insights—no need for separate loyalty apps.

Build long-term loyalty with coupon marketing

Access up-to-date insights on campaign ROI, customer satisfaction, and team performance to drive continuous improvement.

Optimize customer experience with better insights

Boost repeat sales and reduce churn

Grow your business on autopilot with an
<textPrimaryLight>omnichannel conversational AI platform</textPrimaryLight>

Set objectives, guardrails, and actions like messaging, lead scoring, labeling, and appointment scheduling or rescheduling.

Configure

Don’t settle for chatbots that only answer questions. Build AI agents that think ahead, initiate tasks and drive business growth.

AI agents manages customer interactions from lead qualification and bookings to order tracking, and smoothly hands off to humans when needed.

Engage

Automatically trigger AI-driven conversations in Flow Builder based on preset conditions to engage customers.

Initialize

Track AI agent performance, monitor conversion events, and gather insights to enhance your business strategy.

Insights

<textGradient>AgentFlow</textGradient> guides customers to conversion, doing whatever it takes

Feed AI agents with your company’s knowledge base for accurate, context-aware responses.

Train

Capture leads instantly from chat, websites, social media, and ads—all in one flow.

Speed to lead

Use AI agents to deflect inquiries, auto-segment leads, and build rich CRM profile.

Smart lead enrichment

Leverage AI insights to launch targeted campaigns with precise segmentation.

Personalized nurture campaigns

Put your lead generation on autopilot

Respond in one click with relevant, on-brand answers.

AI Smart Reply

Fix grammar, adjust tone, translate, or use prompts to refine messages.

AI Writing Assistant

Summarize long chats into clear, shareable insights for your team.

AI Smart Summary

Boost productivity with AI
Co-pilot in omnichannel inbox

Engage with leads to uncover real buying intent.

Qualify leads in real time

Analyze behaviors and signals to rank leads by sales-readiness.

Dynamic lead scoring

Seamlessly hand off hot leads based on preset rules.

Human-AI collaboration

Automate your inbound sales process with AI BDR

Resolve common inquiries and escalate complex cases to human agents.

24/7 instant resolutions

Auto-generates tickets with issue categorization at human handoff for faster resolution.

Smart ticketing system

Automate customer survey collection and use AI insights to improve CSAT scores.

Real-time feedback

Build AI support specialists that truly care

Discover how businesses establish lasting customer relationships on SleekFlow.

Trusted by businesses worldwide across industries

Empower the social media algorithm and drive organic growth to supersize conversions and qualified leads even without ad budget. Initiate conversations with keywords and instantly reply to comments with just a few clicks.

Use a chatbot to route leads and answer customer service queries. Map your customer engagement journey with a flow builder to include drip campaigns and abandoned cart texts.

Automatically segment, filter, and label clients based on purchase behavior to send targeted WhatsApp campaigns or campaigns for all channels. Track real-time statistics to further improve them.

Work with exceptional WhatsApp solutions via SleekFlow, the official WhatsApp Business Solution Provider (BSP). Get access to the latest features of WhatsApp Business Platform.

Combine all your messaging channels in one business messaging platform. Work together efficiently across teams through automatic chat assignments and internal notes.

Connect to your e-commerce shop or import product catalog to SleekFlow. Provide a friction-free buying experience by creating Payment Links for your customers in chats and get paid instantly.

The results speak for themselves

SleekFlow is committed to protecting your business and customers' information. Our platform has always gone beyond minimum requirements set out in key privacy regulations such as the GDPR to uphold rigorous data security protocols. Our commitment to data security has also been recognized with the ISO27001 certification, the world's best-known standard for information security management systems (ISMS). 

Customer Success

Discover our award-winning team and innovations

Industry Recognition

Read about how we’re making waves in the press

Media Highlights

Trust an ISO 27001, GDPR, and SOC 2 Type II-certified solution

Fortified Security

Why choose <textPrimaryLight>SleekFlow</textPrimaryLight>

Merge all your customer's favorite chat apps like WhatsApp or Facebook Messenger into a single, easy-to-use omnichannel platform to better enable your marketing, sales or customer service conversations with your customers. 

Chat and engage with customers wherever you are. Access all conversations from the SleekFlow mobile app and ensure that your contacts receive instant replies. No matter where you are, you can sell on all popular social channels using quick links for products and payments. Check and edit customer details anywhere, anytime.

Mobile app to converse with customers on-the-go

Share product catalogs

Respond to assigned conversations

Create or update customer details

Chat and engage with customers wherever you are, with no additional costs.

AI-powered mobile app

Generate payment links

Collaborate with teammates

Sell, market, advertise or support seamlessly through WhatsApp, WeChat, Messenger, and more. Manage chats from all apps in one omnichannel platform for a unified customer experience.

Boost leads and conversions with personalized engagement

Drive revenue with instant customer-agent connection

Keep customers happy with round-the-clock support

Engage customers your way  with an AI-powered omnichannel platform

Build comprehensive customer profiles by syncing with external platforms or creating your CRM database. Access orders, bookings or membership activities conveniently within your chat interface. Easily segment contacts using labels and lists to empower personalized campaigns.

Gain insights into your customer with a 360° view

Centralize chats from multiple messaging channels, including WhatsApp Business API, into one shared team inbox for a holistic view of customer interactions. Accelerate responses with an AI-powered smart replies and powerful collaborative tools. No need to worry losing leads in the clutter anymore.

Manage omnichannel chats with AI and human teamwork

Create a unique customer journey by automating messaging, conversation routing, and contact updates at the best time based on customer responses or behaviors. Push and pull external data through simple webhook steps. No more guesswork—unlock higher engagement.

Design your messaging automation visually

Send targeted messages to hundreds of thousands of customers in one go on their preferred channels. Add dynamic content and interactive buttons to create tbe most relevant and engaging experience. Easily export analytics to track marketing campaign ROI.

Reach thousands in a few clicks, with a personal touch

Maximize the value of every conversation with a chat-to-buy sales funnel. Quickly generate shopping carts with an in-chat catalog. Speed up checkouts with automated, pre-populated payment links. Track payments and issue refunds seamlessly alongside chat history.

Offer in-thread shopping experience

Unify and empower your business with our messaging solutions and powerful integrations.

The only conversational AI platform for commerce, automation and collaboration

Take advantage of the API technology to turn every conversation into a conversion with a myriad of channels and tools to help you sell, support and reach customers better.

Integrate with your eShop to market and re-target more efficiently by automating personalized broadcast messages, drip campaigns, flash sales and delivery reminders.

We experienced higher customer engagement and conversion since launching automated re-marketing flows to build better personal relationships with our clients.

Kelly Chan

Managing Director of Green Common

Always get the message across with promotional messaging

Manage conversation workflows with intelligent routing rules for your sales team, while monitoring conversation quality and ensuring customer information security.

Enhancing our digital sales pipeline with SleekFlow's chat automations have helped our sales team to optimise conversion from lead to customer effortlessly.

Mable Yu

Marketing Manager, Belle Group

Automate your sales workflow with conversational sales and transactional notifications

Collaborate with your teammates through internal notes & quick replies to provide great, consistent & speedy customer service experience across all messaging channels including whatsapp or facebook messenger.

With SleekFlow’s powerful team inbox, our support team is able to journey with thousands of our customers and offer them solutions timely and efficiently.

Jeremy Tong

Managing Director of Lalamove

Support customers on their favourite channels with conversational support solutions

Seamlessly integrate with your tech stack

Award winning team creating award winning solutions to supercharge your conversions.

Globally recognized exceptional support, scoring a solid 4.6/5 on G2.

SleekFlow is GDPR compliant, and ISO 27001 and SOC 2 Type II certified to keep your interactions safe.

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Chat-based sales platform trusted by enterprises