Joy Liu

Head of Marketing

How important is owning a customer database? How useful is customer data? How to gather and manage it? SleekFlow will tell you in this guide.

Customer Database: The Best CRM Software

Don't let good data go to waste! Here’s how you should manage your customer database

NowHere Boutique Suites’ 24-hour customer service success has been made possible with its collaboration with SleekFlow. Find out how!

Hospitality know-hows: Excel in customer service

Hospitality know-hows: excelling in customer service

Khloe Ho

Assistant Marketing Manager, GCR

Learn how Lalamove uses automation to continue providing information at a mass to its drivers and clients through SleekFlow.

Automating communication in the logistics sector

Automating communications in the logistics sector

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Unlock the potential of every conversation. SleekFlow AI transforms interactions into conversions, boosting your revenue effortlessly.

Conversions through conversations with <textPrimary>SleekFlow AI Revenue agent</textPrimary>

Empower your enterprise with AI that transforms customer interactions into lasting value.

Boost Conversions with <textPrimary>AI Revenue Agent</textPrimary>

Our AI agents work 24/7 on your website, sending SMS to capture and convert leads. Manage all chats in a unified team inbox, and save up to 90% compared to other SMS marketing platforms.

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Build AI agents that work for your team, delivering natural, human-like conversations and knowing exactly when to escalate to a human agent.

Seamless human-AI collaboration

Our AI agents know the best time to act. From recommending products to scheduling appointments, they help your sales flow effortlessly.

AI that truly understands and acts decisively

AgentFlow lets you train AI agents using your knowledge base and seamlessly integrate them into your existing workflows with Flow Builder.

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With AgentFlow, deploy intelligent AI agents that truly understand customer needs, engage naturally, drive conversions, and provide exceptional support alongside your team.

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Capture leads from 10+ online and offline channels, including websites, social media, messaging apps, and in-store QR codes, all managed in one unified inbox for full visibility.

Maximize reach with omnichannel lead generation

Seamlessly connect your Facebook and Instagram ads to WhatsApp chat, automatically triggering personalized flows that convert 3x better than traditional landing pages.

Boost ad conversions with click-to-WhatsApp ads

Automate personalized WhatsApp drip campaigns using behavioral segmentation and dynamic variables to engage leads at scale.

Effective lead nurturing to keep leads warm

Enable two-way sync with Salesforce, HubSpot, Zoho CRM, Shopify, and more—automating contact imports and updates effortlessly with one-time contact property mapping.

Native CRM & e-commerce integrations

Turn strangers into prospects effortlessly

Effortlessly qualify leads at scale, score prospects based on engagement, and auto-route them to the right rep—all on an omnichannel conversational AI platform.

Let AI sales agent qualify leads around the clock

Automate appointment scheduling by pre-collecting details, sending reminders to reduce no-shows, and gathering post-appointment feedback.

Save time with a 24/7 AI booking assistant

Launch smart WhatsApp drip campaigns that nurture prospects automatically with targeted content, special offers, and timely reminders to keep deals moving.

Accelerate sales with automated outreach

Build a product catalog and send quick payment links directly within chat to speed up purchases and eliminate slow website checkout processes.

Simplify checkout with in-chat payments

Transform prospects into buyers, not browsers

Send targeted broadcasts to reconnect with customers who’ve previously shown interest, delivering customized messages and promotions to win them back.

Re-engage customers with personalized broadcasts

Turn customer inquiries from multiple channels into trackable tickets with automated assignment and SLA monitoring, ensuring faster resolutions.

Deliver 5-star service with ticketing system

Create and share targeted discount codes via WhatsApp to attract new customers, increase loyalty, and gather valuable insights—no need for separate loyalty apps.

Build long-term loyalty with coupon marketing

Access up-to-date insights on campaign ROI, customer satisfaction, and team performance to drive continuous improvement.

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Boost repeat sales and reduce churn

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Set objectives, guardrails, and actions like messaging, lead scoring, labeling, and appointment scheduling or rescheduling.

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AI agents manages customer interactions from lead qualification and bookings to order tracking, and smoothly hands off to humans when needed.

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Capture leads instantly from chat, websites, social media, and ads—all in one flow.

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Use AI agents to deflect inquiries, auto-segment leads, and build rich CRM profile.

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Leverage AI insights to launch targeted campaigns with precise segmentation.

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Respond in one click with relevant, on-brand answers.

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Fix grammar, adjust tone, translate, or use prompts to refine messages.

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Summarize long chats into clear, shareable insights for your team.

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Engage with leads to uncover real buying intent.

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Analyze behaviors and signals to rank leads by sales-readiness.

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Seamlessly hand off hot leads based on preset rules.

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Automate your inbound sales process with AI BDR

Resolve common inquiries and escalate complex cases to human agents.

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Trusted by businesses worldwide across industries

Empower the social media algorithm and drive organic growth to supersize conversions and qualified leads even without ad budget. Initiate conversations with keywords and instantly reply to comments with just a few clicks.

Use a chatbot to route leads and answer customer service queries. Map your customer engagement journey with a flow builder to include drip campaigns and abandoned cart texts.

Automatically segment, filter, and label clients based on purchase behavior to send targeted WhatsApp campaigns or campaigns for all channels. Track real-time statistics to further improve them.

Work with exceptional WhatsApp solutions via SleekFlow, the official WhatsApp Business Solution Provider (BSP). Get access to the latest features of WhatsApp Business Platform.

Combine all your messaging channels in one business messaging platform. Work together efficiently across teams through automatic chat assignments and internal notes.

Connect to your e-commerce shop or import product catalog to SleekFlow. Provide a friction-free buying experience by creating Payment Links for your customers in chats and get paid instantly.

The results speak for themselves

SleekFlow is committed to protecting your business and customers' information. Our platform has always gone beyond minimum requirements set out in key privacy regulations such as the GDPR to uphold rigorous data security protocols. Our commitment to data security has also been recognized with the ISO27001 certification, the world's best-known standard for information security management systems (ISMS). 

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Why choose <textPrimaryLight>SleekFlow</textPrimaryLight>

Merge all your customer's favorite chat apps like WhatsApp or Facebook Messenger into a single, easy-to-use omnichannel platform to better enable your marketing, sales or customer service conversations with your customers. 

Chat and engage with customers wherever you are. Access all conversations from the SleekFlow mobile app and ensure that your contacts receive instant replies. No matter where you are, you can sell on all popular social channels using quick links for products and payments. Check and edit customer details anywhere, anytime.

Mobile app to converse with customers on-the-go

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Respond to assigned conversations

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Chat and engage with customers wherever you are, with no additional costs.

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Sell, market, advertise or support seamlessly through WhatsApp, WeChat, Messenger, and more. Manage chats from all apps in one omnichannel platform for a unified customer experience.

Boost leads and conversions with personalized engagement

Drive revenue with instant customer-agent connection

Keep customers happy with round-the-clock support

Engage customers your way  with an AI-powered omnichannel platform

Build comprehensive customer profiles by syncing with external platforms or creating your CRM database. Access orders, bookings or membership activities conveniently within your chat interface. Easily segment contacts using labels and lists to empower personalized campaigns.

Gain insights into your customer with a 360° view

Centralize chats from multiple messaging channels, including WhatsApp Business API, into one shared team inbox for a holistic view of customer interactions. Accelerate responses with an AI-powered smart replies and powerful collaborative tools. No need to worry losing leads in the clutter anymore.

Manage omnichannel chats with AI and human teamwork

Unify and empower your business with our messaging solutions and powerful integrations.

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Blogs for your Customer Success Team - 6

Discover a wealth of captivating articles from our blog page 6 by our Customer Success team, tailored to empower your own professional journey.

Don't let good data go to waste! Here’s how you should manage your customer database

Hospitality know-hows: excelling in customer service

Automating communications in the logistics sector

Supercharge conversions with SleekFlow AI