SleekFlow Trust Center
At SleekFlow, we power customer conversations for businesses of all sizes worldwide, and we understand what's at stake in protecting the data behind them. That responsibility shapes our approach to security, privacy, and compliance, from encryption and role-based access control to regular third-party penetration testing and the standards we hold across global and regional requirements.
Compliance and Documents
ISO/IEC 42001:2023
CERTIFIED
SOC 2 Type II
CERTIFIED
ISO/IEC 27001:2022
CERTIFIED
GDPR
COMPLIANT
SOC 2 Type II Attestation Report
Built for enterprise
SleekFlow is designed with enterprise security controls, including role-based access control (RBAC), industry-standard encryption, regular third-party penetration testing, and recognized compliance standards to support secure operations at scale.
Seamless Data Synchronization
Connect your CRM, eCommerce platforms, and social media conversations directly into SleekFlow. By centralizing your conversation ecosystem, you can orchestrate highly personalized, targeted customer journeys with absolute confidence that your data is protected.
Security & Compliance FAQs
SleekFlow holds SOC 2 Type II attestation, ISO/IEC 27001:2022 certification, ISO/IEC 42001:2023 certification, and is GDPR compliant. SOC 2 Type II is an independent audit of how effectively our security controls operate over time; ISO/IEC 27001:2022 is the international standard for information security management; ISO/IEC 42001:2023 is the international standard for responsible AI management; and GDPR is the EU regulation governing the protection of personal data. You can request the underlying reports and certificates through our Trust Center.
ISO/IEC 42001:2023 is the world's first international standard for AI management systems, and SleekFlow is certified to it. It sets requirements for how an organization develops, deploys, and governs AI systems responsibly — covering AI risk assessment, transparency, accountability, and ongoing oversight throughout the AI lifecycle. Because AgentFlow and our AI features handle customer conversations, this certification gives you independent, third-party assurance that our AI is built and operated under a recognized governance framework, not just internal policy.
Access to customer data is controlled entirely within your company’s SleekFlow workspace and restricted to authorized personnel only. Admins assign custom roles, restrict permissions by feature, and limit even senior roles to specific teams or conversations — all backed by role-based access control, logging, regular access reviews, two-factor authentication, and IP whitelisting.
Customers retain ownership of their data, and SleekFlow acts as a Processor under clients' written instructions. We collect only necessary information, define clear usage purposes, and apply structured retention and deletion policies. Our program is aligned to GDPR as a global benchmark and accounts for regional laws including PDPA, PIPL, LGPD, and CCPA/CPRA, with a dedicated Data Protection Officer appointed. Full details: sleekflow.io/privacy.