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Role-Based Access Control
Give your team just what they need to succeed
Role customization
Predefine or create custom roles to manage permissions easily. Quickly assign relevant access to new joiners, reducing setup time and errors.
Feature-specific control
Configure differentiated permissions for tools like Flow Builder, Broadcast, Analytics, and more to prevent unauthorized access or misuse.
Team-based access
Add granularity by limiting even top roles to team-specific conversations or contacts, ensuring secure collaboration.
Data Masking
Mask sensitive data without disrupting your team’s daily work
Automated pattern masking: Hide sensitive customer information, such as ID numbers, credit card details, and other personally identifiable information (PII), in messages, data fields, and API responses.
Anonymized data views: Ensure unauthorized users only see partially masked or anonymized data while still being able to perform tasks, like verifying identity using the last four digits.
IP Whitelisting
Protect your system from unauthorized remote connections
IP-based access control: Restrict platform access to trusted IP addresses, allowing only users from approved networks such as company offices, pre-approved home offices, or VPNs.
Unauthorized login prevention: Block logins from unverified or high-risk locations to minimize the risk of external attacks.
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