Leading education provider trust us to tackle their engagement challenges
Low engagement rate
Data silos
High volume of inquiries
Use Cases
Best CRM for higher education, counselling services and afterschool programs
Attract more prospective students in less time
Capture leads generated from events, ads, social and messaging channels in one place to consolidate lead management
Spark interest with automated drip messages featuring program highlights, testimonials, and gamified chatbots
Segment prospective students based on interest and send personalized promos straight to their favorite messaging apps
Keep track of your team's performance
Connect consultants with students for 1:1 academic guidance, school tour invitations, or trial class offers
Bring departments like student affairs and financial aid together in one chat for efficient collaboration
Retain valuable insights students share in chats and track each case's progress with complete visibility
Save headaches on repetitive enquiries and admin tasks
Automate support resources sharing, such as scholarships and application guides via AI chatbots for education
Keep students informed about enrollment deadlines and admission statuses with automated reminders
Send prompt application confirmations, interview schedules, and preparation tips to ensure a smooth application journey
Follow-up promptly with organized student data
Efficiently send updates on class, payment, and schedule changes to keep parents and guardians informed
Centralize inquiries across channels to improve response times by routing them to the right support agents based on skills or shifts
Quickly understand parents' needs by accessing student profiles and enrollment data beside chats
Student journey automation
Design your messaging automation workflows visually
Capture student interactions across Meta ads, WhatsApp and other popular messaging channels to trigger automations
Automate student profiling, personalized messages, conversation assignments, and contact segmentation
Schedule messages at the best times using triggers like birthdays, last contact date or last enrollment date
Integrate data from any source using webhooks or API requests to enhance your chat strategy
Omnichannel team inbox
Deliver omnichannel experiences with human-AI collaboration
Centralize messages from WhatsApp, Messenger, Instagram DM, WeChat, etc., into one platform to unify your student contact database
Allow multiple agents to log into the same account while maintaining clear contact ownership
Add collaborators to work on the same case with internal notes and AI chat summaries for quick context
Monitor response times and track acquisition growth with a conversation analytics dashboard
Empower your team to engage with students on the go with an omnichannel mobile app featuring AI writing assistant and AI-recommended replies
Campaign management
Engage thousands of students in minutes with precise targeting
Customize contact properties to store different formats of student details and build comprehensive profiles
Easily filter students and parents using labels, lists, or conditions to create targeted segments for broadcasts
Enhance engagement by inserting dynamic values, links, interactive buttons, and rich media into messages
Track message delivery, open, and reply rates, and export data as CSV to calculate campaign ROI
Customer relationship management
Build a chat-based education CRM tailored to your business
Create custom objects to manage classes, invoices, applications or any other data records right beside chats
Integrate with Salesforce and HubSpot without coding for two-way data sync and cross-platform automation
Control channel and conversation access based on teams or roles to ensure security
Create masking patterns to safeguard sensitive information in incoming messages, contacts, and custom objects
Control access by trustworthy IP addresses and block unauthorized users to protect your workspace
More inspirations
