e-commerce

Your one-stop chat solution to boost revenue and streamline support

Make e-commerce shopping more personalized. Deliver holistic customer journeys from start-to-end, and foster customer relationships to expand customer lifetime value.

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Payment Links

Drive conversion with payment link sharing

  • Sync with your e-commerce platform or import a product catalog to enable product links and checkout payment link sharing via chat

  • Support seamless integration with popular e-commerce platform like Magento, Shopify, Salesforce Commerce Cloud, and Facebook Commerce Manager

  • Save time and manpower from copying and pasting to focus on delivering better customer experience

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e-commerce integrations

Ultimate omnichannel solution

  • Plug in our widget to your e-commerce site and get a holistic view of your customers. Personalize pop-up messages on our Live Chat widget based on the webpage they're currently browsing

  • View details of your customers on SleekFlow's inbox, including their browsing history on your e-commerce shop, products they’re interested in, order history, and more

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Social CRM

Scalable and targeted broadcast campaign

  • Segment your customers into groups based on their purchasing behavior for targeted broadcasting campaigns

  • Connect with your customers with automated messages to re-engage shoppers and drive revenue

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Real-time Analytics

Real-time social commerce sales analysis

  • Sync sales performance on e-commerce platforms to SleekFlow to understand how conversational commerce drives your business

  • Track how your team performs, including response time, conversion rate, and more. Get insights on how to plan and allocate resources for marketing and business strategies

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Streamlines our workflow and provides great online shopping journey

SleekFlow is suitable for B2C companies as they face a large number of customers. The automation that SleekFlow does allows them to streamline workflow in their daily operations.

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Eric Pong

Co-founder and COO, Ola Tech

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Features

More unique features for e-commerce

Smart routing

Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.

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Collaborate and co-own conversation

Co-own conversations across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.

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Automate conversations and answer enquiries 24/7

Give customers quick answers to their questions by building chatbots and quick replies to automate. Answer enquiries to incoming messages during non-business hours so you can grasp every sales opportunity.

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Help desk and revenue driver all-in-one

You are in good hands

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24/7 support tickets
Localized experts