What is an active flow in Flow Builder?

An active flow refers to an automated workflow that is currently operational and actively processing contacts enrolled based on predefined triggers and conditions on the Flow Builder, the visual editor on the SleekFlow 2.0 platform.

What is the difference between active flows and automation rules?

Active flows are automation workflows created using the visual Flow Builder on SleekFlow 2.0. They are flow-based and enable more complex processes with branching and conditional logic. On the other hand, automation rules are simple automation actions created on SleekFlow 1.0. They typically involve predefined conditions triggering specific actions using a table-like automation tool.

Does SleekFlow integrate with WhatsApp Business API?

Yes we do! We are an official WhatsApp Business Solution Provider (BSP). SleekFlow always ensures that customers obtain the best pricing for a large volume of WhatsApp messages. You can also connect to multiple WhatsApp channels and own multiple official WhatsApp Business accounts (WABAs). Talk to our customer support team to see which one works best for you.

Do I need to pay for WhatsApp Business API?

Yes. To set up WhatsApp Business API through SleekFlow, you will need to purchase the WhatsApp Business API phone number add-on and pay a WhatsApp messaging fee that is charged per conversation every month. To estimate your cost, use our free pricing calculator here.

What happens if I reach the customer contact limits?

When you exceed your customer contact limit, you will no longer be able to send messages to your contacts until the limit has been increased with an upgrade on your subscription plan or purchasing the Additional Contact add-on.

Is it possible to add on extra users or contacts for free?

Yes! Simply leave a review on G2 or Capterra and share your experience with SleekFlow, then fill in the form to enjoy extra users or contacts for your account.

What qualifies as a broadcast message?

Any messages sent using SleekFlow's Broadcast feature will count as a broadcast message. Do note that broadcast messages do not include any outbound message your team sends through the Inbox feature.

What happens if I reach my limit for broadcast messages?

You’ll receive a reminder to upgrade when you near the limit. You will not be able to send broadcast messages once the limit is exceeded.

Are there additional charges for each instant messaging channel added?

Most instant messaging channels do not have additional charges. However, some channels such as SMS and WhatsApp may incur additional fees for API setup and message quotas. Contact us to learn more!

What are the available methods of payment?

We accept all major credit and debit cards through our accredited payment gateway partner, Stripe, including Visa, Master, American Express, and China UnionPay. For invoices exceeding $10,000 USD, we also offer alternative payment methods, such as bank transfer and cheque.

SleekFlow Pricing

Tailored for all business sizes, with customizable options and scalability.

Save 25%

MOST POPULAR

Pro

US$ 149 per month

For small teams to collaborate better on chats

Book a Demo

Free onboarding support

Includes

3 user accounts

2,000 contacts

3 Flow Builder active flows

Support via email

Key features

Basic chatbots with assignment automation

Facebook Lead Ads integration

Shopify integration

Stripe payment link

WhatsApp Broadcast

MOST POPULAR

Premium

US$ 349 per month

For scaling businesses to automate workflows

Book a Demo

Free onboarding support

Includes

5 user accounts

10,000 contacts

25 Flow Builder active flows

Support via chats and email

Everything in Pro, plus

Advanced chatbots with external integration

Click to WhatsApp ads

Custom Objects

HubSpot integration

Ticketing

Analytics dashboard & export

IP allowlisting

MOST POPULAR

Enterprise

Custom

For large businesses to build tailored solutions

Book a Demo

Free onboarding support

Includes

Custom number of user accounts

Custom number of contacts

50 Flow Builder active flows

Dedicated customer success

Everything in Premium, plus

Salesforce integration

Export SleekFlow chats

PII masking

Analytics export

Custom SLAs

Flow Builder and automation setup

Business consultancy service

Not ready to pick a plan? Get free exploration access

Try it free - manage Facebook and Instagram from one AI-powered inbox. Upgrade anytime to connect to the WhatsApp Business API channel.

No Credit Card Required

Popular add-on

WhatsApp Business API

a.k.a WhatsApp Business Platform

Establish sales-generating customer connections on WhatsApp with automations, broadcasts, integrations, and multi-user access. 

US$ 15per hosted number per month

Pay-as-you-go conversation charges as per SleekFlow rate card

Unlimited free entry point conversations initiated via Facebook and Instagram

Unlimited free service conversations

MOST POPULAR

Save 25%

Free onboarding support

Pro

US$ 149
per month

Premium

US$ 349
per month

Enterprise

Custom

Book a Demo

Usage limit

Contacts

2,000

10,000

Add-on available

Custom

Add-on available

User accounts

Max 10 users

Custom

Max 20 users

Messaging channels

Unlimited

Broadcast message quota

5,000

300,000

Unlimited

Automation rules

Unlimited

Flow BuilderActive flows

Active flows

Flow BuilderNodes per flow

Nodes per flow

100

200

Flow BuilderMonthly flow enrollment limit

Monthly flow enrollment limit

500

3,000

Max 3,000 enrollments

10,000

Max 10,000 enrollments

Custom Objects

Number of properties per custom object

Total custom object records

25,000

50,000

100,000

SleekFlow API (calls per month)

5,000

100,000

10,000,000

Learn more about Flow Builder features and usage limits

Inbox and Contacts

Internal notes

Saved replies

Contact labels

Contact lists

Web app

Mobile app

SleekFlow AI - Writing Assistant

SleekFlow AI - Smart Reply

SleekFlow AI - Smart Summary

Custom Catalog

Messaging channels

WhatsApp Business API

Facebook Messenger

Instagram Business

SMS

Live Chat

Official WeChat

LINE Business

Viber

Facebook post auto replies

Instagram post auto replies

Broadcasts

Choose audience by list

Choose audience by condition

Dynamic variables

Broadcast metrics

Schedule broadcast

Flow Builder

Flow templates

Message automation triggers and actions

Conversation assignment triggers and actions

Contact management triggers and actions

External integration triggers and actions

Custom object triggers and actions

Incoming messages from Click to WhatsApp ad (CTWA) trigger

Ticketing triggers and actions

Learn more about Flow Builder features and usage limits

Ticketing

Access to Ticketing module

Monthly tickets limit

Not applicable

Unlimited

Integrations

Facebook Lead Ads

WhatsApp catalog

Stripe payment link

Zapier

Make.com

Shopify

Google Sheets

HubSpot

Zoho CRM

Salesforce

Security and analytics

Conversation analytics dashboard

Up to two metrics

Conversation analytics export

Conversion analytics dashboard

Sales analytics dashboard

User management

Team management

Custom role creation (under roles & permission)

WhatsApp QR code

Dedicated channels

IP allowlisting

Export SleekFlow chats

PII masking

Support and service

Help center documentation

Email support

Chat support

Dedicated customer success and onboarding support

Service-level agreement (SLA)

Onboarding support

Business consultancy service

Add-on

Flow Builder and automation setup

Add-on

Extend your workspace with add-ons

Estimate the cost of SleekFlow by customizing plans that fit your business needs

Select plan

Pro Plan

Premium Plan

Select billing cycle

Save 25%

YearlyUS$ 349 / month

MonthlyUS$ 399 / month

Select add-ons

WhatsApp Business API phone number

US$ 15

Additional user accounts

US$ 39

Additional 2,000 contacts

US$ 49

Summary

Premium Plan (Yearly)5 user accounts10,000 contacts

US$ 349

Total per month

US$ 0

Need additional support?

Learn More

Summary

Total per month

US$ 0

Premium Plan (Yearly)5 user accounts10,000 contacts

US$ 349

Total per month

US$ 0

Need additional support?

Learn More

Grow with SleekFlow expert guidance

Explore our support plans, guiding businesses from setup to maximizing messaging campaign returns

Onboarding support

US$ 499

one off

Includes

SleekFlow account setup

Facebook Business verification

Official WhatsApp API application

1-hour user training session

Onboarding support is included with the yearly plan for all paid subscription levels.

Business consultancy service

US$ 499

per month

Includes

Book a consultation call by choosing one of the sessions below every month:

SleekFlow App Training (1 hour)
Initial Campaign Planning (30 minutes)
Post-Campaign Analysis (30 minutes)

Priority response time

Response time within 2 to 3 hours
Support available on Mondays - Fridays 9 a.m. - 6 p.m. APAC (GMT+8), EMEA (GMT+4), LATAM (GMT-3)

Technical support

A dedicated escalation channel via service ticket, direct message, and additional callbacks

Third-party software support

Configuration guidance and troubleshooting assistance

This service is billed yearly, and you will be charged for the entire year upfront

Flow Builder and automation setup support

Consult Us

Includes

1-hour consultation with our localized expert to discuss your ideal workflow

Tailored workflows, automations, routing rules based on what you and your customer needs

Customized workflow for various scenarios including:

Customer onboarding
Lead nurturing
Member journey
Abandoned shopping cart reminder
Product recommendation

2 rounds of revisions and UAT to ensure SleekFlow fits perfectly for you and your business

AI-powered omnichannel conversation solution trusted by top enterprises

Pricing & Plan Frequently Asked Questions

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