Free

Free

Pro AIPro

Starting from US$ 149 / month

Premium AIPremium

Starting from US$ 349 / month

Enterprise AIEnterprise

SleekFlow AI(AgentFlow & Inbox Co-pilot)

AI usage

Unlimited

Unlimited

Unlimited

Unlimited

AI knowledge base

AI agents learn from your files, index your website, use custom answers, or perform live web searches when responding to customers.

AI agent performance testing

AI agent action - Send message

AI agent action - Assign contact

AI agent action - Lead scoring

AI Inbox Co-pilot

AI agent action - Shopify

AI agent action - Custom API

AI usage

Usage-limited trial

Usage-limited trial

Usage-limited trial

Usage-limited trial

🚀

You can still try SleekFlow AI features with limited access, or upgrade to the AI plan for unlimited agent responses and co-pilot queries.

Omnichannel engagement

Supported channels

WhatsApp Business Platform and SMS each have monthly hosting and per-message fees.

50

Up to 2,000

Up to 12,000

Unlimited

User accounts

3

3

Add-on available

5

Add-on available

Custom

Number of channels

3

3

10

Unlimited

Flow Builder active flows

3

5

50

200

Inbox (Web & Mobile)

Broadcast (Web & Mobile)

Flow Builder

Analytics dashboard

Ticketing

Integrations

Custom Catalog

Custom Objects

Shopify

Google Sheets

Zapier

Make.com

Facebook Lead Ads

Stripe payment link

VTEX

Meta Conversion API (CAPI)

SleekFlow API

TikTok Instant Forms

HubSpot

Zoho CRM

Salesforce (including Marketing Cloud)

Security

User management

WhatsApp QR code

Team management

Dedicated channels

Role-based access control

IP allowlisting

Export SleekFlow chats

PII (Personally identifiable information) masking

Support and service

Help center documentation

Email support

Chat support

Dedicated customer success and onboarding support

Service-level agreement (SLA)

Add-on

Add-on

Add-on

Add-on

Add-on

Add-on

Add-on

Conversational AI suite trusted by top enterprises

CHANNELS & SUPPORT PLANS

Tailor your plans with powerful add-ons

ADD-ON

WhatsApp Business Platform phone number

Take your WhatsApp strategy to the next level with SleekFlow, a trusted WhatsApp Business Solution Provider (BSP).

  • Per template message charges based on SleekFlow rate card
  • Customers message you first? Reply for free within 24 hours

US$0/month for all Free plan users. US$15/month/hosted number after upgrading to a paid plan.

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Need a support plan?

Accelerate your business growth with dedicated guidance from our Customer Success Manager.

Get your WhatsApp Business platform phone number and SleekFlow account set up seamlessly.

Get expert guidance on campaign planning and conversation strategies to boost conversions.

Customize your workflows in Flow Builder to capture leads and enhance upselling.

Onboarding support

US$499one off

Includes

SleekFlow account setup

Facebook Business verification

Official WhatsApp API application

1-hour user training session

Onboarding support is included with the yearly plan for all paid subscription levels.

Business consultancy service

US$499Per month

Includes

Book a consultation call by choosing one of the sessions below every month:

  • SleekFlow App Training

  • Initial Campaign Planning

  • Post-Campaign Analysis

Priority response time

  • Response time within 2 to 3 hours 

  • Support available on Mondays - Fridays 9 a.m. - 6 p.m. APAC (GMT+8), EMEA (GMT+4), LATAM (GMT-3)

Technical support

  • A dedicated escalation channel via service ticket, direct message, and additional callbacks

Third-party software support

  • Configuration guidance and troubleshooting assistance

This service is billed yearly, and you will be charged for the entire year upfront.

Flow Builder and AgentFlow setup support

Includes

1-hour consultation with our localized expert to discuss your ideal automation solutions

Tailored AgentFlow and Flow Builder configurations based on your business's needs

Customized automation solutions for various scenarios, including:

  • Customer onboarding

  • Lead nurturing

  • Member journey

  • Abandoned shopping cart reminder

  • Product recommendation

Frequently Asked Questions

We highly recommend our yearly plan with unlimited AI usage. Here's a pro tip: a yearly plan with unlimited AI usage costs the same as a monthly plan without it. This means for a similar investment, you lock in a significant annual discount and get our entire suite of conversational AI tools from day one. For businesses serious about growth, it's the most strategic way to maximize your budget and capabilities right from the start.

Choose the plan that aligns with your primary business objective:

  • Choose Pro if: Your main goal is to centralize conversations from all channels, send targeted broadcasts, and automate workflows with our Flow Builder and AI Agents.
  • Choose Premium if: Your business needs to manage teams with role-based access, integrate with other systems via API, and get deeper insights from advanced AI and analytics dashboards.

Monthly Active Contacts (MACs) are at the heart of our fair pricing model. Instead of charging you for every contact in your SleekFlow database, we only count a contact as 'active' if they send you a message, or if you send them a message using the SleekFlow Inbox, Flow Builder, AI Agent, WhatsApp Co-existence, or API calls within a single billing month. This means contacts you simply store in your list, or those who receive a one-way broadcast without replying, are not counted towards your allowance and are free of charge. This approach ensures your costs are always directly tied to real, two-way engagement, not just the size of your contact list.

What counts as an active contact

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A contact who sends any message to you.

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A contact who receives a message from you via Inbox, Flow Builder, AI Agent, API calls or WhatsApp co-existence.

What does not count as an active contact

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A contact who receives a one-way broadcast from you but does not reply.

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A contact who is only stored in your database (e.g., added manually, imported, or synced from a CRM).

That's a great sign your customer engagement is thriving! When you reach your plan's MAC allowance, you have two flexible options to keep your conversations going:

  • Purchase an add-on: For a quick boost, you can instantly buy a pack of additional active contacts. This is the perfect solution for busy months or specific campaigns.
  • Upgrade your plan: If you find you consistently need more capacity, upgrading to the next plan tier can be more cost-effective in the long run.

WhatsApp charges a messaging fee for each template message sent, as set by Meta. To estimate how much you'll pay, use our WhatsApp Pricing Calculator.

We accept all major credit and debit cards through our accredited payment gateway partner, Stripe, including Visa, Master, American Express, and China UnionPay. For invoices exceeding $10,000 USD, we also offer alternative payment methods, such as bank transfer and cheque.

SleekFlow is designed from the ground up to support businesses as they grow. A key part of this is offering unlimited usage on many core features, so you don't have to worry about low ceilings on things like broadcast messages and automations.
 To ensure a consistently fast and reliable experience for all our high-volume users around the globe, we maintain a Fair Usage Policy (FUP). This policy is in place to prevent platform abuse and ensure that system performance remains stable for our entire customer community. The FUP affects less than 1% of users and is not intended to impact normal business operations. For the vast majority of businesses, you will never have to think about it. If you'd like to see the specific details, you can review our full Fair Usage Policy here.

Automate your growth with SleekFlow

Get started for free and supercharge your customer engagement.