Facebook Messenger
Connect your Facebook Messenger with SleekFlow to engage customers instantly, automate responses, and drive conversions at scale.
Table of contents
Facebook Messenger is a leading messaging platform developed by Meta Platforms, boasting over 1.01 billion monthly active users globally. With an impressive 88% open rate and a 56% click-through rate for messages, it serves as an ideal channel for businesses to engage customers directly.
With SleekFlow, you can seamlessly integrate Messenger into your business operations to automate workflows, nurture leads, and provide 24/7 support, all in one powerful platform.
From first contact to loyal customer, easily engage, nurture, and convert your audience directly within Messenger.
Link multiple Facebook Pages to your SleekFlow account and manage all conversations from a single, unified platform.
Automatically greet new customers, qualify leads, answer FAQs, and route inquiries to the right team.
Engage customers instantly by sending personalized responses with promo codes, special offers, or campaign details—directly in the comment thread, via DM, or both.
Send personalized messages in bulk to specific segments of your audience using OTN and Message Tags.
Let sales agents access the product catalog within the conversation, build carts on behalf of customers, send payment links, and enable one-click checkout—all without leaving the chat.
Instantly capture lead information through Facebook Lead Ads, automatically segment them, and send personalized follow-up messages.
To connect Messenger to SleekFlow, you need a Facebook page. If you don't have one yet, you'll need to register a Facebook account and create a Facebook page for your business. The integration requires your Facebook page to be properly set up and active before you can route messages to SleekFlow.
The Facebook Messenger policy allows Facebook Pages to send promotional messages only to users who have messaged them in the last 24 hours. Outside this window, you can only send messages in response to customer inquiries or use specific message tags for important updates like order confirmations or appointment reminders. This ensures compliance with Facebook's anti-spam policies.
Yes, SleekFlow enables you to build and deploy AI agents specifically for your Facebook Messenger conversations. These AI agents can handle common customer inquiries, guide customers through basic processes, escalate complex issues to human agents when needed, and maintain conversation context for more natural interactions. AI agents work within Facebook's messaging policies and can operate 24/7 to provide immediate customer support.