Improve customer support efficiency and cross-department team workflow with a shared messaging hub.
Increase customer conversion by 32% with campaign broadcast messages powered by automation at the perfect timing.
Oversee all your customer information from every channel in one place, together with your calendar, online stores, forms, CRM and many more.
WhatsApp Business API
Native capabilities from messaging apps
Easily merge social profiles in one click, with each channel retaining native features such as send-read recipients, audio notes etc.
Business Team Inbox
Multi-staff access with business features
Allow multiple staff to log in simultaneously on both web and mobile app. Facilitate efficiency with business features such as internal notes, ticketing status and quick replies.
Route conversations to destinated staff and groups
Use automation workflows to segment contacts and assign customers to designated staff. Set roles and notifications to customise for your needs.
Use automation to segment customers into different dynamic lists. Filter out cold leads and send them a heart-warming message.
Ownership of all data
No matter it’s your WhatsApp contacts, Facebook followers or WeChat subscribers, your company can finally own and export all customers and conversational data in one hub.
Use our send message and update contact API to integrate with your stacks. Trigger messages when there’s a status update or log activities such as an online purchase.
Insert one’s name, booking slot, membership points with parameters to personalise the message content. Reach thousands of contacts automatically on their last contacted channel.
Learn from the campaign’s sent, delivered, read and reply rate. Reach targeted audiences again from an automatically created lists based on how they reacted.
Send and reply messages based on incoming message content, or even one’s language, country, time of contact and contact data etc. Assign staff to follow up and segment customers into different lists.
Trigger messages to new or updated contacts
Send birthday promo, booking reminders, loyalty points updates or onboarding drips to keep your customers in the loop. Set schedule and let SleekFlow automatically do the dirty work for you.