Blogs for your Customer Success Team - 1

Discover a wealth of captivating articles from our blog page 1 by our Customer Success team, tailored to empower your own professional journey.

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Here are 9 best CRM integrations for Shopify

Choose the right tool to help you make data-driven decisions to boost customer satisfaction, convert leads, and drive sales growth. Unsure which Shopify CRM integration is right for you? Here are the top Shopify CRM integrations to consider.

Sharon Cheng

CRM software: Top 5 platforms in 2025

Here's 5 best CRM software platforms in 2025. Why do businesses need a CRM system? How to choose the right CRM tool?

Joy Liu

Chatbot 101: Here's everything you should know to get started

What is a chatbot? Discover the benefits of a conversational chatbot solution for your website or e-commerce, and learn from some examples.

Joy Liu

AI customer support agent: How to set up one?

Explore the benefits of having AI support agents. Learn how to implement one for enhanced customer service for your business.

Sylvia Chan

Everything about WhatsApp CRM integration | 2025 Guide

Learn how to make use of WhatsApp CRM softwares and connect in-depth with customers through WhatsApp CRM integration. Connect your CRM with WhatsApp today!

Joy Liu

A step-by-step guide to Salesforce webhook configuration

Discover the steps to configure webhook triggers in Salesforce. This guide explains how to set up outbound messages for seamless automation.

Charles Lee

Ticketing system: keep track and manage customer complaints effectively

Track and manage customer issues effectively with an AI ticketing system. Streamline support requests and boost customer loyalty.

Sylvia Chan

13 ticket handling best practices every support team needs

Optimize your support with 13 proven ticket-handling tips. Elevate ticketing efficiency, reduce response times, and keep customers happy with best practices.

Danesh Ramuthi

The ultimate guide to using Google Business Messages for improving customer experience

Learn all about Google Business Messages from our guide, from setup to best practices to improve customer experience & boost conversions for your business now!

Yu Huan

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