SleekFlow, the Singapore-based leading provider of Omnichannel Conversational AI Suite for customer engagement, announced today that it has secured US$7 million in a Series A+ funding round led by Atinum Investment, a South Korean-based venture capital firm. This round brings total funding to US$15 million.
This investment round also includes existing investors (AEF Greater Bay Area Fund, managed by Gobi Partners GBA and Transcend Capital Partners) and a new investor, Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC).
The new round of funding will accelerate SleekFlow's global expansion plans, including Southeast Asia (SEA), the Middle East and Europe. Funds will also be invested in AI tech innovation (including analytics and building marketing workflows) and channel expansions (including Calls and Emails) to better serve its growing customer base worldwide.
"We are excited to have Atinum Investment as a strategic partner on the next stage of our expansion, along with investors with whom we have established connections," said Henson Tsai, Founder & CEO of SleekFlow.
"Since the appointment of our Chief Technology Officer, Gao Lei, a Silicon Valley veteran, we have significantly increased our engineering efforts to be at the forefront of innovative tech and advanced AI. Gao Lei has been leading the charge in planning, implementing, and transforming SleekFlow’s technology stacks, system support, and infrastructure to align with our company’s goals and market demands. We are more ambitious than ever, with offerings underway for fully automated sales and support journeys in voice, calls, and emails, to deliver unparalleled value to our customers across industries like insurance, healthcare, telecom, service, and retail."
As the Conversational AI Market is projected to grow from USD 13.2 billion in 2024 to USD 49.9 billion by 2030 (Yahoo Finance, 2024), SleekFlow aims to become the top customer engagement solution. By seamlessly merging conversations, product catalogues, payment solutions, and order management, SleekFlow’s innovative solutions provide a comprehensive solution to help businesses engage with customers all from a single intuitive interface.
SleekFlow is a Meta Verified Partner / WhatsApp BSP Select Tier. The versatility of SleekFlow's solutions extends across multiple industries and clientele, including Delonghi, Hilton Dubai, Loccitane, Shangri-la, Hong Kong Broadband Network, Cellini, Khind, TOTO, 7-11, Kimberly Clark, Awfully Chocolate and Audi. These businesses, and others, have already benefited from SleekFlow’s robust solutions, streamlining their business operations with omnichannel conversational AI capabilities.
Atinum Investment's Regional Head of the Singapore Office and Director, Peter Na, added, "Being at the front of the rapidly expanding global customer engagement market, SleekFlow meets the evolving needs of enterprise customers. SleekFlow's localised approaches have expanded it beyond Asia, entering new markets in the Middle East and South America. We are fully committed to supporting its ongoing global expansion and are excited for the opportunities ahead."
Following a successful funding round of US$8 million in 2022, the company has raised a total of US$15 million to date. Looking ahead, SleekFlow aims to secure its Series B Fundraising in the next 12 months to solidify its position as a leading global tech company.
About Atinum Investment
Established in 1988, Atinum Investment is a venture capital firm based in South Korea with 36 years of experience. It specialises in discovering and investing in companies that redefine the rules and trends of industries.
It has recently expanded into SEA and the US through a selective approach to supporting the global expansion of portfolio companies. Atinum has backed startups in SEA, such as the SEA ride-hailing giant Gojek and Hong Kong-based travel experiences platform Klook.
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