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The ultimate guide to omnichannel marketing for businesses

Omnichannel marketing focuses on creating seamless & consistent customer experiences across touch points, helping businesses increasing customer engagement & sales.

Guide & Tips

Marketing

Joy Liu

Head of Marketing

WATI alternative for smarter WhatsApp engagement and omnichannel growth

Read this WATI WhatsApp review to know its pros and cons. Compare WATI alternatives for scaling business communication through instant messaging.

CRM & Customer Service

Guide & Tips

Sales

Marketing

Esther Fong

Product Marketing Manager

How AI can improve your customer experience

Discover how AI enhances the customer experience with predictive analytics, personalisation, and omnichannel engagement—without replacing human agents.

CRM & Customer Service

Julian Wong

Content Strategist

The ultimate guide to GDPR compliance: how to ensure data security and privacy in omnichannel communications

Learn how to navigate GDPR compliance for secure omnichannel communication with our tips on privacy and data protection.

Guide & Tips

Danesh Ramuthi

Content Writer

All you need to know about omnichannel retailing

Discover everything about omnichannel retailing, from seamless customer experiences to strategies that integrate online and offline channels for success.

Guide & Tips

Yu Huan

Assistant Content Manager

Improve customer experience and sales with automatic messages

Boost social commerce sales with automated messaging. Streamline the purchase journey, engage customers, and offer seamless shopping across platforms with omnichannel messaging.

Guide & Tips

Sylvia Chan

Content Writer

How to switch to business account on Instagram

Learn how to switch to an Instagram Business account and unlock valuable automation tools on SleekFlow to complete your omnichannel marketing strategy.

Guide & Tips

Joy Liu

Head of Marketing

Telegram for business: a step-by-step guide

Learn how to use Telegram for Business and exploit its advantages to increase sales. Make Telegram a part of your omnichannel social selling strategy.

CRM & Customer Service

Guide & Tips

Marketing

Sales

Yu Huan

Assistant Content Manager

Customer Messaging Platforms explained

Find out how omnichannel messaging platforms can help you with customer service. Use customer service platforms to send instant messages

CRM & Customer Service

Mateus Magalhães

Marketing Manager

What's new in SleekFlow: mobile app 2.0

Learn more about the SleekFlow 2.0 mobile app, your solution for AI-powered omnichannel conversation management.

Product Updates

Esther Fong

Product Marketing Manager

What’s new in SleekFlow: Flow Builder

Learn how to use drag and drop to automate tasks, route conversations, create marketing automation, and auto-reply to chat messages.

Product Updates

Esther Fong

Product Marketing Manager

Omnichannel customer experience examples and solutions for your business

Discover omnichannel customer experience examples and learn how to provide consistent support across channels through omnichannel strategies.

Case Studies

Anne Marie

Content Writer

What’s new in SleekFlow: new Platform API endpoints and enhanced documentation

Discover how to connect your IT system with popular messaging apps like WhatsApp, Facebook, LINE, WeChat, and SMS.

Product Updates

Esther Fong

Product Marketing Manager

What’s new in SleekFlow: Custom Catalog

Sell on social using SleekFlow’s latest product - Custom Catalog. Create a catalog on any messaging apps to implement omnichannel sales.

Product Updates

Sales

Esther Fong

Product Marketing Manager

What’s new in SleekFlow: Payment Link is here in Singapore, Malaysia, and the UK

Discover how SleekFlow empowers businesses across Singapore, Malaysia, and the UK to automate payment in a mobile app with a suite of social selling tools.

Product Updates

Esther Fong

Product Marketing Manager

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