Julian Wong

Content Strategist

Julian's Profile

Julian Wong is a Content Strategist at SleekFlow, leading content for the Singapore and Malaysia markets. His background spans PR, corporate communications, and digital content strategy — including coverage in The Business Times, TODAY, and Lianhe Zaobao — giving him a media-trained understanding of what Singapore and Malaysian business audiences actually engage with. At SleekFlow, he covers conversational AI, CRM adoption for growing businesses, WhatsApp automation, TikTok messaging, and omnichannel customer experience, translating platform capabilities into practical guidance for the companies in both markets that SleekFlow is built to serve.

Recent Blogs

Everything you need to know about Omnichannel customer experience

Everything you need to know about Omnichannel customer experience

Define omnichannel CX, see benefits, and learn how to build it with unified data, automation and AI—plus real examples.
How to pin chats on WhatsApp: Boost productivity and stay organised

How to pin chats on WhatsApp: Boost productivity and stay organised

Learn how to pin chats on WhatsApp across devices, explore key benefits, and discover features that help you stay organized and boost productivity.
How to drive conversions with TikTok messaging ads

How to drive conversions with TikTok messaging ads

Learn how TikTok Messaging Ads can help you drive higher conversions. See step-by-step how to set up and optimise TikTok Instant and Direct Messaging ads.
The five best CRMs for small to medium businesses just starting out

The five best CRMs for small to medium businesses just starting out

Learn about the five best CRM for small to medium businesses and what key features you need for growing your business
CRM for small businesses: The complete guide to growth and customer relationships

CRM for small businesses: The complete guide to growth and customer relationships

Learn what is CRM for small businesses, key features you need in a CRM, KPI to measure success, and how to choose the best CRM for your business growth
Omnichat alternative: Grow your business revenue with SleekFlow AI omnichannel suite

Omnichat alternative: Grow your business revenue with SleekFlow AI omnichannel suite

Discover why SleekFlow is the best, scalable Omnichat alternative for conversions and revenue growth.
Customer loyalty strategies: Key drivers and how to measure success

Customer loyalty strategies: Key drivers and how to measure success

Learn about customer loyalty and how to measure the success of your loyalty programmes. See important metrics and how SleekFlow can drive results for you.
Read Receipts: How to Remove Blue Ticks from WhatsApp

Read Receipts: How to Remove Blue Ticks from WhatsApp

Learn how to remove WhatsApp read receipts, explore the pros and cons, and discover AI strategies to avoid the drawbacks
How AI can help your sales and marketing strategies

How AI can help your sales and marketing strategies

Learn how AI in marketing and sales optimizes engagement, improves lead conversion, and drives business growth through smarter automation.
Is AI replacing humans? Regional survey insights

Is AI replacing humans? Regional survey insights

Wondering if AI is replacing human jobs? Discover what businesses and consumers in Singapore, Malaysia, and Indonesia think about AI’s role today
How AI can improve your customer experience

How AI can improve your customer experience

Discover how AI enhances the customer experience with predictive analytics, personalisation, and omnichannel engagement—without replacing human agents.
Benefits of AI for businesses: Why smart companies are investing now

Benefits of AI for businesses: Why smart companies are investing now

Discover insights from 190 businesses in Singapore, Indonesia, and Malaysia on how AI boosts sales and improves the customer experience

Supercharge conversions with SleekFlow AI

Try it now at zero cost!

Book a Demo