WhatsApp and omnichannel messaging integration for Salesforce
Go beyond contact sync. Automate sales, marketing, and support chats with advanced Salesforce messaging capabilities.
Enterprise-grade software for WhatsApp Salesforce integration
Sandbox support
Connect SleekFlow to your sandbox environment to test deployments without impacting real customers.
Enterprise security
SleekFlow is ISO/IEC 27001 certified and GDPR compliant, protecting your data with robust security measures.
Data masking
We support Personally Identifiable Information (PII) masking for customized data access and secure backup.
Use case
Streamline chat journeys with omnichannel Salesforce solutions
Maximize speed to lead with chat automation
Automatically send a follow-up message via WhatsApp when you get a new lead in Salesforce. Assign the conversation to the sales agent who owns the contact in Salesforce. Keep all stakeholders aligned by syncing sales data updates with Salesforce.
Reach more people with personalized campaigns
Automate promotional messages based on Salesforce data updates, so you can reach your audience at just the right moment to boost conversions. Send WhatsApp broadcast performance data back to Salesforce and track success in one place.
Automate follow-ups to keep your customers in the loop
Improve your customers’ experience by sending automated WhatsApp notifications, such as event reminders or payment confirmations. Reduce no-shows and cut down on repetitive inquiries about transactional updates.
Keep customers happy with 24/7 support
Empower your customers to connect with support agents or chatbots anytime via their preferred messaging channels. Receive real-time updates on support details in Salesforce. Enjoy faster response times with lower support costs.
See Salesforce messaging automation in action
Try SleekFlow omnichannel inbox and Flow Builder for Salesforce users in the interactive demo below
Engage more easily with Salesforce data right beside your chats
Seamless Setup: Import Salesforce Contacts and map the contact owner in SleekFlow to match Salesforce, ensuring consistent access control across platforms.
Comprehensive Data Import: Bring in records of Salesforce’s custom and standard objects, i.e.: Contacts, Accounts, Leads, Opportunities, and Campaigns, for a complete view of customer profile.
Salesforce Native: Support data sync with various Salesforce products, including Service Cloud, Marketing Cloud, and Sales Cloud.
Automate Salesforce messaging workflows without coding
Data activation: Use Salesforce data to trigger messaging workflows, such as welcome messages, booking reminders, and feedback requests, personalizing every interaction.
Bidirectional Sync: Automatically sync updates from SleekFlow to Salesforce, creating new contacts and records. This keeps your data accurate and your source of truth up to date.
Controlled Data Flow: Customize integration conditions for what information pushes or pulls between platforms, making sure only valuable data is transferred to save database costs.
Enhance Salesforce omnichannel strategy through team collaboration
Bulk Messaging: Easily send or schedule WhatsApp and text messages to large groups. Personalize messages using customer information from your Salesforce database.
Smart Routing: Manage high-volume inbound requests with automated chat assignments. Add managers as collaborators to ensure high-quality chat service.
Mobile App Support: Empower your team to handle conversations on the go with an omnichannel mobile app featuring AI chat summaries and translations.
Boost efficiency with Salesforce omnichannel messaging solution
Automate workflows, improve omnichannel communication and elevate customer service.