SALESFORCE SOCIAL CRM
Drive personalized journeys with a 360° customer view
Capture contact information across channels to build comprehensive customer profiles. Integrate with external platforms to view messaging conversations and customer activities, such as orders and bookings, side by side. Easily build customer segments for effective targeting.
FEATURE
Customer relationships and data management all in one tab
contact management
Unify and grow your customer base via chats
DATA MANAGEMENT
Manage CRM data with a side-by-side conversation view
CUSTOMER SEGMENTATION






