WhatsApp Business API Pricing Calculator

Estimate your WhatsApp Business Platform message fees based on the recipient’s country/region and message category. Meta charges on a per-message basis when messages are delivered not sent. Service messages are not charged, and utility messages sent in response to users aren’t charged.

Calculate your WhatsApp Business messaging costs

Businesses typically use template messages for outbound notifications, verification codes, and promotional campaigns. Costs depend on message category and the recipient’s market, and are charged when a message is delivered. Service messages are free, and utility messages sent in response to users aren’t charged.

The prices listed reflect Meta rates, but charges may vary across BSPs due to exchange rates and gateway fees.
How to classify a template message?

Country or region

Marketing template

US$ 0.025

US$ 0.00

100.000+

0

Utility template

US$ 0.0034

US$ 0.00

100,000+

0

Authentication template

US$ 0.0034

US$ 0.00

100,000+

0

Service message

US$ 0.0034

US$ 0.00

100,000+

0

Total rate

US$ 0.00

To learn more about template categories and how they apply to your pricing, we recommend consulting a SleekFlow social commerce expert.

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Maximize your customer engagement efficiency

Respond within 24 hours

When customers message you first, you can reply with service messages at no charge during the 24-hour customer service window.

Use utility messages for transactional updates

Utility messages are designed for order, payment, and appointment updates. Utility messages sent in response to users aren’t charged, so keep purely transactional messages in the Utility category.

Leverage free entry points (72 hours)

When a customer starts a chat from a Click-to-WhatsApp ad or Facebook Page call-to-action, messages are not charged for the next 72 hours across categories.

WhatsApp Business API explained

Learn how WhatsApp Business API works, including pricing, conversation categories, and message templates. Discover how SleekFlow helps businesses improve customer support, increase sales, and simplify communication at scale.
Learn More
SleekFlow Video

Frequently Asked Questions

What is a WABA (WhatsApp Business Account)?

A WhatsApp Business Account allows businesses to use the WhatsApp Business API to communicate directly with customers. It is possible to register more than one phone number per WABA.

How much does it cost to use the WhatsApp Business API?

SleekFlow offers three paid plans with the WhatsApp Business API, plus a custom Enterprise plan. Billed yearly, Essential starts from US$49 a month, Pro (our most popular plan) is US$109 a month and Premium is US$279 a month. Plans and pricing vary by country, so [check SleekFlow pricing for your country](https://sleekflow.io/pricing) before you budget. Broadcasts and AI agents start on Pro. On top of your plan, WhatsApp numbers carry a monthly hosting fee and per-message fees that depend on the message type and your recipient’s country. You can add extra seats and monthly active contacts as your team grows, or contact our team for a custom Enterprise plan.

Can Singapore SMEs claim WhatsApp costs under the PSG grant?

Yes. SleekFlow is a Productivity Solutions Grant (PSG) pre-approved solution, so eligible Singapore SMEs can claim a portion of their SleekFlow subscription. Grant terms and eligible scope can change, so speak to our team to confirm your eligibility and the current claim rate.

What does my SleekFlow subscription cover, and is that separate from Meta's WhatsApp fees?

Your SleekFlow subscription covers the platform — shared team inbox, automation, broadcast campaigns, CRM sync, and AI agents. Meta's per-message WhatsApp fees are billed separately, based on your message volume and category. Think of it as two layers: SleekFlow provides the tools that manage your conversations, while Meta charges for delivering the messages themselves.

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