Your omnichannel live chat solution to boost revenue and streamline support
Make e-commerce shopping more personalized. Deliver holistic customer journeys from start-to-end, and foster customer relationships to expand customer lifetime value.
Drive conversion with live chat payments links
Sync with your e-commerce platforms or import a product catalog to enable product links and online payment link sharing via chat for easy checkout
Support seamless integration with top ecommerce platforms in the world like Magento, Shopify, Salesforce Commerce Cloud, and Facebook Commerce Manager
Eliminate manual payment, save time and manpower with in chat payments for a better customer experience
Singapore's Omnichannel Solution Provider
Add our chat widget to your e-commerce site and get a holistic view of your customers. Personalise pop-up messages on our Live Chat plugin based on the webpage they're currently browsing, or direct them to stay connected with a whatsapp chat widget
View details of your customers on SleekFlow's inbox, including their browsing history on your e-commerce shop, products they’re interested in, order history, and more
Scalable and targeted broadcast campaign
Segment your customers into groups based on their purchasing behavior for targeted broadcasting campaigns
Connect with your customers with automated messages to re-engage shoppers and drive revenue
Real-time social commerce sales data analytics
Sync sales performance on e-commerce platforms to SleekFlow to understand how conversational commerce drives your business
Track how your team performs, including response time, conversion rate, and more. Get insights on how to plan and allocate resources for marketing and business strategies
Streamlines our workflow and provides great online shopping journey
SleekFlow is suitable for B2C companies as they face a large number of customers. The automation that SleekFlow does allows them to streamline workflow in their daily operations.
Read Case Study
Eric Pong
Co-founder and COO, Ola Tech
Features
More unique features for e-commerce
Smart routing
Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.
Collaborate and co-own conversation
Co-own conversations across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.
Automate conversations and answer enquiries 24/7
Provide instant answers on the customer's favourite channel with chatbot and quick reply messages. Provide 24/7 customer support, even during non-business hours to grasp every sales opportunity.
Help desk and revenue driver all-in-one
You are in good hands