USE CASEs
MARKETING BROADCAST
Spending too much time sorting recipients and facing blocks from generic promos? Create well-segmented audience lists and send tailored promotional messages in bulk using a verified corporate WhatsApp profile for added credibility. Use a chatbot for manufacturing to guide interested leads through your offerings, capturing comprehensive buying interests.
ROUND ROBIN CHAT ROUTING
Consolidate WhatsApp communications from all teams onto one platform for clear insights into agent performances. Easily route chats to salespeople based on their team functions, locations, or offline touch-points, ensuring fair lead distribution. Boost response times by integrating sales resources, from product details to quotation templates, directly into the chat.
FOSTER COLLABORATION
Boost collaboration among sales, support, and technical teams by using a shared team inbox that supports multiple logins. With comprehensive engagement histories across all channels, everyone assigned to an account stays informed. Whether a customer seeks in-depth technical guidance or a quick answer, they'll find someone ready to assist.
AUTOMATE NOTIFICATION
Seamlessly integrate WhatsApp API into your team's daily software to create a chatbot for manufacturing shipment tracking. Offer customers real-time updates on their goods in transit and send automated messages for payment reminders or other transactional notifications. Stay a step ahead to reduce redundant follow-ups.
CAPTURE DEMAND
Elevate your B2B marketing automation strategy by embedding a no-code, multilingual chat widget on your site to track visitors’ website behaviour and connect with them instantly. Monitor their actions to trigger relevant pop-up messages tailored to their browsing journey. Collect key contact details upfront, so you can easily pick up the chat on any messaging app.
AUTOMATED WORKFLOW
Set up B2B chatbots and automated flows across multiple channels with our user-friendly Flow Builder. Use custom events or webhooks as triggers to manage broadcast responses, update contact details, route chats for follow-ups, and more. Branch out into dynamic customer journeys based on user input.
OMNICHANNEL SOCIAL CRM
Create custom labels, filters, and lists to categorize chats and prioritize tasks. Quickly find and edit contact fields for timely contextual information updates. Integrate software like Shopify, Salesforce CRM, HubSpot CRM, and Stripe directly into your inbox. Fuel your B2B marketing automation strategy with instant insights into customer activity, orders, and invoices.
More inspirations
B2B marketing solutions for instant messaging provide several advantages, including real-time customer engagement, personalized messaging campaigns, and faster lead conversion. These solutions enable businesses to reach prospects directly on messaging platforms, fostering meaningful interactions and driving conversions.
Marketing automation for manufacturing on instant messaging platforms brings efficiency and effectiveness to marketing efforts. It automates tasks like lead follow-ups, personalized messaging sequences, and order updates, ensuring timely and targeted communication with customers. This improves customer satisfaction, streamlines processes, and boosts sales.
A B2B marketing automation platform for instant messaging encompasses essential features such as chatbot integration, personalized messaging flows, automated lead nurturing, and analytics. These features allow businesses to deliver tailored messages, automate customer interactions, track campaign performance, and gain valuable insights for optimization.