USE CASEs
Engage at the right moment to boost customer lifetime value
What's a better way to convert than through conversational marketing? Explore the many ways to connect with website visitors, store walk-ins, and social media followers.
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Features
How to create highly converting broadcast campaigns
Step 1
Select the right customers for targeted marketing
Sync your customer data from Shopify, HubSpot, or Salesforce, or simply import contacts from a spreadsheet. Create customer segmentation based on their behavior, such as their last purchase or reply, using labels or conditions.
Step 2
Send personalized messages for higher engagement
Customize your messages using variables that automatically insert customer details when sending bulk messages. Add multimedia files, dynamic links, and WhatsApp interactive buttons, such as opt-ins and quick replies.
Step 3
Automatically follow up with warm leads
Set automation rules to engage your customers further with different actions, such as assigning the conversation to a contact owner, updating a contact field, or sending a webhook to external software.
Step 4
Measure and improve broadcast messaging ROI
Track important metrics for conversational marketing, such as open rates, reply rates, and click-through rates for buttons. Export broadcast analytics to CSV and calculate return on ad spend easily.
Automate drip campaigns that drive repeat sales
Worried about your messages being flagged as spam? Create customer targeting and personalization strategies using a visual flow builder. Deliver relevant content and increase ROI with marketing analytics.
Send broadcast messages for special events
Create automated workflows to send messages to customers based on triggers such as sign-ups, purchases, or abandoned carts. Add conditions to ensure that the messages are targeted to custom intent audiences.
Map out your drip campaign flow
Schedule a multi-stage campaign and identify opportunities for targeted broadcasts. For example, you can send broadcast messages to contacts who last made a purchase 3 months ago and are likely to make a second purchase.
See other features
Inbox
Integrate all the messaging channels into one place
Social CRM
Segment, track, and analyze your customers without switching between tabs
Broadcast Campaign
Import your contacts and send personalized broadcast messages with just a few clicks
Automation
Set automated workflows to assign conversations and develop your own chatbot
Channels & Integrations
Connect different channels and explore powerful integrations