Personalised broadcast messages

Send bulk messages to selected contacts on their favorite messaging channels. Utilize personalized WhatsApp broadcasts to boost the open rate up to 98%. Never get blocked by WhatsApp users due to irrelevant messages and excessive group chats!

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Engage at the right moment to


What's a better way to convert than through conversational marketing? Explore the many ways to connect with website visitors, store walk-ins, and social media followers.

Keep your audience informed with exclusive content.

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How to create highly converting

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Segmentation
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Personalization
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Automation
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Analytics
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Select the right customers for targeted marketing

Sync your customer data from Shopify, HubSpot, or Salesforce, or simply import contacts from a spreadsheet. Create customer segmentation based on their behavior, such as their last purchase or reply, using labels or conditions.

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Send personalized messages for higher engagement

Customize your messages using variables that automatically insert customer details when sending bulk messages. Add multimedia files, dynamic links, and WhatsApp interactive buttons, such as opt-ins and quick replies.

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Automatically follow up with warm leads

Set automation rules to engage your customers further with different actions, such as assigning the conversation to a contact owner, updating a contact field, or sending a webhook to external software.

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Measure and improve broadcast messaging ROI

Track important metrics for conversational marketing, such as open rates, reply rates, and click-through rates for buttons. Export broadcast analytics to CSV and calculate return on ad spend easily.

Expand your reach with omnichannel marketing

Reach a wider and more diverse audience across popular messaging apps with broadcast.

WhatsApp Business

Facebook Messenger

WeChat

Telegram

SMS

Viber

LINE

Automate drip campaigns that drive repeat sales

Worried about your messages being flagged as spam? Create customer targeting and personalization strategies using a visual flow builder. Deliver relevant content and increase ROI with marketing analytics.

Send broadcast messages for special events

Create automated workflows to send messages to customers based on triggers such as sign-ups, purchases, or abandoned carts. Add conditions to ensure that the messages are targeted to custom intent audiences.

Map out your drip campaign flow

Schedule a multi-stage campaign and identify opportunities for targeted broadcasts. For example, you can send broadcast messages to contacts who last made a purchase 3 months ago and are likely to make a second purchase.

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How LUBUDS Group implements WhatsApp CRM to deliver customer-first dining experiences
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