📣 New Enterprise Custom Solution: Intuitive WhatsApp booking forms 🎉

Automotive

Power up your sales engine with automated qualification

Handling leads on separate devices causes missed opportunities. SleekFlow AI and automotive CRM automate lead capture, test drive scheduling, and 24/7 inquiry handling. Build a streamlined lead database and nurture prospects with insights from chat interactions to boost conversions.

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Top automotive dealerships trust us to tackle their engagement challenges

automotive problem 1

Slow conversion process

Agents spend too much time qualifying prospects before they can schedule a visit or provide a quotation.
automotive problem 2

Data silos

Scattered conversations across sales reps' personal phones prevent you from tracking performance and understanding market needs.
automotive problem 3

Ineffective campaign

Marketing messages via email either drop into spam or have very low engagement rates.

USE CASEs

Chat-based CRM for car dealers, auto part retailers, and car rental companies

Build a high-quality lead database to enhance qualification

Capture leads generated from events, ads, social media, and messaging channels in one place to consolidate lead management

Deploy chatbots to assist with service discovery, such as repairs, insurance claims, accessories, parts, and current promotions

Capture customer preferences and data, such as service interests, car models, and vehicle ages, enriching CRM profiles to segment and nurture leads effectively

automotive use case 1

Save time with a 24/7 booking assistant

Use chatbots to gather test drive details, such as the preferred date, time, and car model, and schedule timely reminders the day before the appointment

Streamline service bookings by collecting car details, such as model and oil status, and providing initial quotations, helping customers make informed decisions before visiting

Route pre-qualified leads to the right sales consultants based on branch, expertise, or service type, ensuring personalized and efficient customer interactions

automotive use case 2

Track and optimize team’s performance

Onboard multiple sales reps to access a unified company phone number, ensuring conversation history and relationships are not lost when reps leave

Collaborate seamlessly across locations with shared team access to conversations, enabling real-time availability checks between branches

Identify and reward top-performing sales agents based on response times, conversion rates, and closing metrics

automotive use case 3

Proactive customer care with reduced agent effort

Deploy 24/7 chatbots to handle FAQs on roadside assistance, warranty claims, and repair history, while collecting context for escalation to human agents

Automatically update customers on the status of repairs or services, follow up after appointments to collect feedback, and address post-service questions

Share promotional offers, test drives, exhibitions, and pop-up events with customers in bulk, personalizing messages based on their interaction or purchase history

automotive use case 4

Lead journey automation

Design your messaging automation workflows visually

Capture lead interactions across WhatsApp, Instagram, and other popular messaging channels to trigger automation

Automate lead profiling, personalized messages, conversation assignments, and contact segmentation

Schedule messages at the best times using triggers like warranty expiration, test drive dates, or last service appointment dates

Integrate data from your dealership management system (DMS) or CRM using webhooks or API requests to enhance your chat strategy

automotive feature 1

Omnichannel team inbox

Deliver an omnichannel experience with human-AI collaboration

Centralize messages from WhatsApp, Messenger, Instagram, WeChat, etc., into one platform to unify your client contact database

Allow multiple agents to log into the same account while keeping clear contact ownership

Add collaborators to work on the same case with internal notes and AI chat summaries for quick context

Monitor response times and track acquisition growth with a conversation analytics dashboard

Empower your team to engage with clients on the go with an omnichannel mobile app featuring an AI writing assistant and AI-recommended replies

automotive feature 2

Campaign management

Engage thousands of clients in minutes with precise targeting

Customize contact properties to store different formats of client details and build comprehensive profiles

Easily filter clients using labels, lists, or conditions to create targeted segments for broadcasts

Enhance engagement by inserting dynamic values, links, interactive buttons, and rich media into messages

Track message delivery, open, and reply rates, and export data as CSV to calculate campaign ROI

automotive feature 3

Customer relationship management

Build a chat-based automotive CRM tailored to your business

Create custom objects to manage test drive appointments, service records, quotations, or any other data records right beside chats

Integrate with Salesforce and HubSpot without coding for two-way data sync and cross-platform automation

Control channel and conversation access based on teams or roles to ensure security

Create masking patterns to safeguard sensitive information in incoming messages, contacts, and custom objects

Control access by trustworthy IP addresses and block unauthorized users to protect your workspace

automotive feature 4

Globally recognized automotive CRM with exceptional support

More inspirations

Customer success stories

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Automotive

How AutoMate, a car service platform, uses SleekFlow to achieve 5 times higher conversion rates

Automate your growth with SleekFlow

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