📣 New Enterprise Custom Solution: Intuitive WhatsApp booking forms 🎉
Handling leads on separate devices causes missed opportunities. SleekFlow AI and automotive CRM automate lead capture, test drive scheduling, and 24/7 inquiry handling. Build a streamlined lead database and nurture prospects with insights from chat interactions to boost conversions.
USE CASEs
Capture leads generated from events, ads, social media, and messaging channels in one place to consolidate lead management
Deploy chatbots to assist with service discovery, such as repairs, insurance claims, accessories, parts, and current promotions
Capture customer preferences and data, such as service interests, car models, and vehicle ages, enriching CRM profiles to segment and nurture leads effectively
Use chatbots to gather test drive details, such as the preferred date, time, and car model, and schedule timely reminders the day before the appointment
Streamline service bookings by collecting car details, such as model and oil status, and providing initial quotations, helping customers make informed decisions before visiting
Route pre-qualified leads to the right sales consultants based on branch, expertise, or service type, ensuring personalized and efficient customer interactions
Onboard multiple sales reps to access a unified company phone number, ensuring conversation history and relationships are not lost when reps leave
Collaborate seamlessly across locations with shared team access to conversations, enabling real-time availability checks between branches
Identify and reward top-performing sales agents based on response times, conversion rates, and closing metrics
Deploy 24/7 chatbots to handle FAQs on roadside assistance, warranty claims, and repair history, while collecting context for escalation to human agents
Automatically update customers on the status of repairs or services, follow up after appointments to collect feedback, and address post-service questions
Share promotional offers, test drives, exhibitions, and pop-up events with customers in bulk, personalizing messages based on their interaction or purchase history
Lead journey automation
Capture lead interactions across WhatsApp, Instagram, and other popular messaging channels to trigger automation
Automate lead profiling, personalized messages, conversation assignments, and contact segmentation
Schedule messages at the best times using triggers like warranty expiration, test drive dates, or last service appointment dates
Integrate data from your dealership management system (DMS) or CRM using webhooks or API requests to enhance your chat strategy
Omnichannel team inbox
Centralize messages from WhatsApp, Messenger, Instagram, WeChat, etc., into one platform to unify your client contact database
Allow multiple agents to log into the same account while keeping clear contact ownership
Add collaborators to work on the same case with internal notes and AI chat summaries for quick context
Monitor response times and track acquisition growth with a conversation analytics dashboard
Empower your team to engage with clients on the go with an omnichannel mobile app featuring an AI writing assistant and AI-recommended replies
Campaign management
Customize contact properties to store different formats of client details and build comprehensive profiles
Easily filter clients using labels, lists, or conditions to create targeted segments for broadcasts
Enhance engagement by inserting dynamic values, links, interactive buttons, and rich media into messages
Track message delivery, open, and reply rates, and export data as CSV to calculate campaign ROI
Customer relationship management
Create custom objects to manage test drive appointments, service records, quotations, or any other data records right beside chats
Integrate with Salesforce and HubSpot without coding for two-way data sync and cross-platform automation
Control channel and conversation access based on teams or roles to ensure security
Create masking patterns to safeguard sensitive information in incoming messages, contacts, and custom objects
Control access by trustworthy IP addresses and block unauthorized users to protect your workspace
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