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Last Updated: 27 Oct 2025
This Fair Use Policy ("Policy") governs your use of the SleekFlow Platform and the Services. It is designed to ensure optimal performance, reliability, and equitable access to resources for all SleekFlow's Customers and Users. Unless otherwise defined in this Policy, all capitalized terms shall have the meanings assigned to them in SleekFlow's Terms of Service (https://sleekflow.io/terms).
This Policy applies to all interactions with the SleekFlow Platform and the Services, including SleekFlow API usage, messaging, integrations, and data storage. It supports our commitment to maintaining a stable and secure environment for all Customers.
SleekFlow is intended for typical business use. Our systems are designed to accommodate a wide range of usage patterns, and we continuously monitor activity to maintain service quality.
Customers are expected to:
Subject to the limits set by your SleekFlow subscription plan, usage of certain features is governed by reasonable thresholds to ensure consistent service quality across all accounts. These thresholds apply to features without defined limits in your plan.
| MAC Tier | AI agent credits (Monthly) |
|---|---|
| 500 | 5,000 |
| 1,000 | 10,000 |
| 2,000 | 20,000 |
| 4,000 | 40,000 |
| 8,000 | 80,000 |
| Feature | Pro Plan | Premium Plan | Enterprise Plan |
|---|---|---|---|
| Contact | 100,000 | 500,000 | 2,000,000 |
| AI Co-Pilot credits (Monthly) | N/A | 50,000 | 50,000 |
| Broadcast Messages (Monthly) | 30,000 | 200,000 | 50,000,000 |
| Flow Enrolment Credits (Monthly) | 20,000 | 200,000 | 2,000,000 |
If your usage exceeds the limits outlined in your subscription plan or violates this Policy, SleekFlow may suspend or terminate your access to certain features or the Services.
SleekFlow reserves the right to update this Policy at any time with or without notice. Continued use of the Services following any changes constitutes acceptance of the revised Policy.