Blogs for your Customer Success Team - 7

Discover a wealth of captivating articles from our blog page 7 by our Customer Success team, tailored to empower your own professional journey.

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The rise of messaging platforms in commerce: a closer look at WhatsApp integration for Singapore

With social media on the rise, businesses are using social CRM as part of their business strategy. Learn more about social CRM and WhatsApp integration here.

Yu Huan

4 benefits of a centralised customer communications management platform

With the advent of social media, more businesses have been leveraging social CRM platforms. Learn how centralised CCM can aid in quality customer service.

Yu Huan

How Singtel leverages WhatsApp Business API to drive customer experience 3.0

See how Singtel, the industry leader, becomes a pioneer in leveraging WhatsApp Business API. Chat commerce is adopted at a fast pace in Singapore. Don't miss out.