FOR MANUFACTURING BUSINESSES

Build a B2B marketing automation strategy that drives conversions

Overcome broadcast limits and departmental silos with our B2B marketing solution. Gain sales conversation visibility, target effectively, and collaborate seamlessly by accessing a unified social CRM.

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USE CASES

B2B chatbot, lead routing, marketing automation for manufacturers

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MARKETING BROADCAST

Send WhatsApp promos in bulk the smart way

Spending too much time sorting recipients and facing blocks from generic promos? Create audience segments and send tailored promotional messages using a verified corporate WhatsApp profile for added credibility. Use a chatbot for manufacturing to guide customers through your offerings, capturing comprehensive buying interests.

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ROUND ROBIN CHAT ROUTING

Automatically connect the perfect salesperson with each customer

Consolidate WhatsApp communications onto one platform for better visibility into staff performances. Route chats to salespeople based on team functions, locations, or offline touch-points, ensuring fair lead distribution. Boost response times by integrating sales resources, from product details to quotation templates, directly into the chat.

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FOSTER COLLABORATION

Put all hands on deck in one chat room

Boost collaboration among sales, support, and technical teams by using an omnichannel inbox that supports multiple logins. With complete engagement histories, everyone assigned to an account stays informed. Whether a customer seeks in-depth technical guidance or a quick answer, they'll find someone ready to assist.

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AUTOMATE NOTIFICATION

WhatsApp order tracking on autopilot

Seamlessly integrate WhatsApp API into your team's daily software to create a chatbot for manufacturing shipment tracking. Offer customers real-time updates on their goods in transit and send automated messages for payment reminders or other transactional notifications. Stay a step ahead to reduce redundant follow-ups.

CAPTURE DEMAND

Proactively reach out at the right moment

Elevate your B2B marketing automation strategy by embedding a no-code, multilingual chat widget on your site to track visitors’ website behaviour. Monitor their actions to trigger relevant pop-up messages tailored to their browsing journey. Collect key contact details upfront, so you can easily pick up the chat on any messaging app.

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AUTOMATED WORKFLOW

Streamline large team operations with workflow automations

Set up B2B chatbots and automated flows across multiple channels with our user-friendly Flow Builder. Use custom events or webhooks as triggers to manage broadcast responses, update contact details, route chats for follow-ups, and more. Branch out into dynamic customer journeys based on user input.

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OMNICHANNEL SOCIAL CRM

Build a CRM right beside your chatroom

Create custom labels, filters, and lists to categorize chats and prioritize tasks. Quickly find and edit contact fields for timely contextual information updates. Integrate software like Shopify, Salesforce CRM, HubSpot CRM, and Stripe directly into your inbox. Fuel your B2B marketing automation strategy with instant insights into customer activity, orders, and invoices.

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One of the best B2B marketing automation platforms

WhatsApp empowers our customers to act upon their desires immediately, to secure a reservation for experiencing our products without delay. The WhatsApp Business solution has indeed played a significant role in our O2O operations.

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Delonghi

Winnie Ho

Commercial Director, De’Longhi Hong Kong & Taiwan

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Frequent Asked Questions

Automate your business through chats

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