Your one-stop chat solution to boost revenue and streamline support
Make e-commerce shopping more personalized. Deliver holistic customer journeys from start-to-end, and foster customer relationships to expand customer lifetime value.
Drive conversion with payment link sharing
Sync with your e-commerce platform or import a product catalog to enable product links and checkout payment link sharing via chat
Support seamless integration with popular e-commerce platform like Magento, Shopify, Salesforce Commerce Cloud, and Facebook Commerce Manager
Save time and manpower from copying and pasting to focus on delivering better customer experience
Ultimate omnichannel solution
Plug in our widget to your e-commerce site and get a holistic view of your customers. Personalize pop-up messages on our Live Chat widget based on the webpage they're currently browsing
View details of your customers on SleekFlow's inbox, including their browsing history on your e-commerce shop, products they’re interested in, order history, and more
Scalable and targeted broadcast campaign
Segment your customers into groups based on their purchasing behavior for targeted broadcasting campaigns
Connect with your customers with automated messages to re-engage shoppers and drive revenue
Real-time social commerce sales analysis
Sync sales performance on e-commerce platforms to SleekFlow to understand how conversational commerce drives your business
Track how your team performs, including response time, conversion rate, and more. Get insights on how to plan and allocate resources for marketing and business strategies
Features
More unique features for e-commerce
Smart routing
Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.
Collaborate and co-own conversation
Co-own conversations across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.
Automate conversations and answer enquiries 24/7
Give customers quick answers to their questions by building chatbots and quick replies to automate. Answer enquiries to incoming messages during non-business hours so you can grasp every sales opportunity.
Help desk and revenue driver all-in-one
You are in good hands