SleekFlow raises USD 8M in Series A round led by Tiger Global to expand in Europe & Southeast Asia! 🎉

e-commerce

Your one-stop chat solution to boost revenue and streamline support

Make e-commerce shopping experience more personalized. Deliver holistic customer journey from start-to-end and foster customer relationships to expand customer lifetime value.

Customer browsing retail store online through a tablet
Customer looking through apparels
Payment Links

Drive conversion with payment link sharing

  • Sync with your e-commerce platform or import a product catalog to enable product links and checkout payment link sharing via chat

  • Support seamless integration with popular e-commerce platform like Magento, Shopify, Salesforce Commerce Cloud and Facebook Commerce Manager

  • Save time and manpower from copying and pasting so you can focus on delivering better customer experience

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Using Payment link to share products
e-commerce integrations

Ultimate omnichannel solution

  • Plug in our widget to your e-commerce site and get a holistic view of your customers. Personalize pop-up messages on our Live Chat widget based on the webpage they're currently browsing

  • View details of your customers on SleekFlow's inbox, including their browsing history on your e-commerce shop, what they are interested in, order history and more

Omnichannel chat solution
Social CRM

Scalable and targeted broadcast campaign

  • Segment your customers in groups based on their purchase behavior for more targeted broadcasting campaigns

  • Connect with your customers with automated messages to re-engage shoppers and drive revenue

scalable crm platform for targeted broadcast campaign
Real-time Analytics

Real-time social commerce sales analysis

  • Sync sales performance on e-commerce platforms to SleekFlow to understand how conversational commerce drives your business

  • Track how your team performs, including response time, conversion rate, and more. Get insights on how to plan and allocate resources for marketing and business strategies

Real time sales and ecommerce analytics

Streamlines our workflow and provides great online shopping journey

SleekFlow is suitable for B2C companies as they face a large number of customers. The automation that SleekFlow does allows them to streamline workflow in their daily operations.

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Eric Pong

Eric Pong

Co-founder and COO, Ola Tech

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Features

More unique features for e-commerce

Smart routing

Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.

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Collaborate and co-own conversation

Co-own conversation across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.

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Automate conversations and answer enquiries 24/7

Give customers quick answers to their questions by building chatbots and quick replies to automate. Answer enquiries to incoming messages during non-business hours so you can grasp every sales opportunity.

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E-commerce success stories

Help desk and revenue driver all-in-one

You are in good hands

Top-notch security and privacy
24/7 support tickets
Localized experts