Your one-stop chat solution to boost revenue and streamline support
Make e-commerce shopping experience more personalized. Deliver holistic customer journey from start-to-end and foster customer relationships to expand customer lifetime value.
Drive conversion with payment link sharing
Sync with your e-commerce platform or import a product catalog to enable product links and checkout payment link sharing via chat
Support seamless integration with popular e-commerce platform like Magento, Shopify, Salesforce Commerce Cloud and Facebook Commerce Manager
Save time and manpower from copying and pasting so you can focus on delivering better customer experience
Ultimate omnichannel solution
Plug in our widget to your e-commerce site and get a holistic view of your customers. Personalize pop-up messages on our Live Chat widget based on the webpage they're currently browsing
View details of your customers on SleekFlow's inbox, including their browsing history on your e-commerce shop, what they are interested in, order history and more
Scalable and targeted broadcast campaign
Segment your customers in groups based on their purchase behavior for more targeted broadcasting campaigns
Connect with your customers with automated messages to re-engage shoppers and drive revenue
Real-time social commerce sales analysis
Sync sales performance on e-commerce platforms to SleekFlow to understand how conversational commerce drives your business
Track how your team performs, including response time, conversion rate, and more. Get insights on how to plan and allocate resources for marketing and business strategies
Streamlines our workflow and provides great online shopping journey
SleekFlow is suitable for B2C companies as they face a large number of customers. The automation that SleekFlow does allows them to streamline workflow in their daily operations.
Read Case Study
Eric Pong
Co-founder and COO, Ola Tech
Features
More unique features for e-commerce
Smart routing
Set automated rules to route incoming messages. Auto-assign inquiries to logistics, or after-sales teams for follow-ups. From selling products to shipping and aftersales, deliver impressive customer journey from start-to-end.
Collaborate and co-own conversation
Co-own conversation across the teams, including marketing, sales, customer support, and more. Customers can reach anyone in the team without having to contact different numbers for help.
Automate conversations and answer enquiries 24/7
Give customers quick answers to their questions by building chatbots and quick replies to automate. Answer enquiries to incoming messages during non-business hours so you can grasp every sales opportunity.
E-commerce success stories
How Nutrition Kitchen, a ready-to-eat meal manufacturer, uses SleekFlow to boost sales with WhatsApp
How Ola Tech, a refurbished electronics marketplace, builds customer confidence through excellent support with SleekFlow
How alfred24, a green delivery solution provider, creates a stable and effective communication channel with SleekFlow
Help desk and revenue driver all-in-one
You are in good hands