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Social CRM

Customer relationship management

With so much information available, one can’t help but be overwhelmed when doing data analysis. Make tab switching a thing of the past. Social CRM allows you to efficiently and conveniently segment, track and analyze your customers in one place.

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Smart 'virtual concierge'

I would describe SleekFlow as the ‘virtual concierge’ because it can help me organize all the data and conversations. The backend analysis is of the e...

Cheuk Ying

Cheuk Ying

Founder, Weirdo Beauty

Simple Segmentation

Categorize contacts for refined targeting

Import your existing data. Put your contacts into groups, and run targeted campaigns. All can be done within minutes.

Label your contacts

With our Social CRM, you can now group your customers from all different channels according to teams, purchasing behaviors, and demographics with ease. This way, you will be able to use the generated data for comparison, analysis and drawing out conclusions that can help with improving your customer relations.

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Target customers with automated messaging

Integrate with third-party software such as Shopify, filter customers based on order histories and purchase preferences, and create lists.

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Data Analysis

Compile all the information you have

Glean insights from data to conduct experiments and adjust strategy to scale faster.

Measure your team's performance

Our Social CRM allows you to collect data as your team speaks to customers. View numbers of active conversations and more to drive a better result.

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Track your customers' activities

Keep an eye on what your customers do on every social media platform and website. Connect with tools like Hubspot to get a full picture. With our Social CRM, you can consistently plan for your marketing strategies.

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A true companion to manage your conversational commerce strategy

360° customer profile

Understand your customers from all dimensions on every messaging touchpoint.

Analytics dashboard

Keep track of all conversation history of every team member for evaluation and training.

Actionable insights

Make data-driven decisions and improve your social selling strategy.

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