Customer relationship management
With so much information available, one can’t help but be overwhelmed when analyzing data. Make tab switching a thing of the past. Social CRM allows you to efficiently and conveniently segment, track, and analyze your customers in one place.
Smart 'virtual concierge'
I would describe SleekFlow as the ‘virtual concierge’ because it can help me organize all the data and conversations. The backend analysis is of the e...
Cheuk Ying
Founder, Weirdo Beauty
Social CRM
Integrate your Salesforce CRM
Upgrade your CRM capabilities with a consolidated database. Sync Salesforce contacts, leads, and opportunities to propel omnichannel communication and marketing strategies while tracking cross-channel sales effortlessly.
Data Analysis
Compile all the information you have
Glean insights from data to conduct experiments and adjust strategy to scale faster.
Measure your team's performance
Our Social CRM allows you to collect data as your team speaks to customers. View numbers of active conversations and more to drive better results.
Track your customers' activities
Keep an eye on what your customers do on every social media platform and website. Connect with tools like HubSpot to get a full picture. With our Social CRM, you can consistently plan for your marketing strategies.
Simple Segmentation
Categorize contacts for refined targeting
Import your existing data. Put your contacts into groups, and run targeted campaigns. All can be done within minutes.
Label your contacts
With our Social CRM, you can now group customers from different channels according to teams, purchasing behaviors, and demographics with ease. This way, you will be able to use the generated data for comparison, analysis, and drawing conclusions to improve your customer relations.
Target customers with automated messaging
Integrate with third-party software such as Shopify, filter customers based on order histories and purchase preferences, and create lists.
A true companion to manage your conversational commerce strategy
360° customer profile
Understand your customers from all dimensions on every messaging touchpoint.
Analytics dashboard
Keep track of every team member's conversation history for evaluation and training.
Actionable insights
Make data-driven decisions and improve your social selling strategy.
See other features
Inbox
Integrate all the messaging channels into one place
Broadcast Campaign
Import your contacts and send personalized broadcast messages with just a few clicks
Automation
Set automated rules to assign conversations and develop your own chatbot
Channels & Integrations
Connect different channels and explore powerful integrations