How to switch a normal WhatsApp account to a business Account
As of Q1 2025, WhatsApp had reached 3 billion monthly active users, remains the most widely used messaging app globally. WhatsApp is not simply a messaging tool for connecting with family, friends, and coworkers; it is also a platform for businesses of all sizes to flourish, from small businesses to large corporations.
Managing customer inquiries through a personal WhatsApp account can get chaotic. If you're a business owner, it's time to switch to WhatsApp Business for enhanced professionalism and streamlined communication.
Let's take a quick look at all three WhatsApp products, each comes with unique features designed for different needs.
Learn more about the difference between WhatsApp Business App & WhatsApp Business API
How to change WhatsApp to business account?
The following is a step-by-step guide on how to turn your WhatsApp account into a business account. To achieve your aim, follow each step.
Step 1: Backup your WhatsApp chat history
Before switching, create a backup of your WhatsApp messenger before proceeding with the transfer process. Backup is necessary if you wish to keep your conversation history. Back Up may be found under Settings> Chats> Chat Backup> Back Up. This method works on both Android and iOS smartphones.
Step 2: Download the WhatsApp Business app on your phone
Download the WhatsApp business app on your phone. Both the Apple App Store and the Google Play Store have it.
Step 3: Read through the conditions and sign up
To confirm all of the terms of service, choose Agree. The personal number you use on a normal account is instantly detected by this business account. To begin the registration process, you must first input a business number.
Step 4: Transfer the account and provide access to it
The transition of WhatsApp business accounts is now underway. So, keep the phone on and wait for it to happen. You will have to restore it after it has happened. So, choose between Restore and Continue. Then choose Next. Permissions to upload photographs, videos, and files from a personal account to a corporate account should be granted.
Step 5: Create a WhatsApp Business account
Choose a profile photo and enter your business category and name.
Step 6: Create a profile for your company
By supplying essential information about your company, you may build a business profile. Add the appropriate information under Settings> Your Business Name.
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Book a free demo to see how you can turn conversations to revenue with WhatsApp AI Agent.
Why you should change WhatsApp to Business account?
There are a few reasons why you might want to make the change. WhatsApp Messenger is meant for personal use, while WhatsApp Business is meant for business purposes. The following are three reasons: price, benefits, and features.
Businesses who are not using WhatsApp in 2025 will be at a disadvantage, especially if you rely on leads— with WhatsApp, it is easier for customers to get in touch with us.
Christopher Hobday
Digital Project Manager
Benefits of WhatsApp Business Account
The benefits of WhatsApp Business for small business owners are obvious, and they also benefit customers. We also need to study how buyers benefit from enterprises' use of WhatsApp Business, because consumer happiness is the foundation of business success.
Here are some of the advantages of WhatsApp Business for your customers, without further ado.
WhatsApp profile for businesses - Create a complete business profile with your contact details, website, and location.
Chats for personal and business purposes are kept separate - You will not have to deal with the hassle of having all of your personal and business communications in one location.
Tools and automation for messaging - Set up automated greetings, away messages, and quick replies to save time and ensure consistent customer interaction.
WhatsApp Business Account features
Now, let us have a look at some of the features that make WhatsApp Business so efficient for business purposes.
Company profile - Brands may leverage business accounts to gain a user's loyalty and a company's 'face' is given to it through a corporate profile.
Quick responses - These allow you to save and reuse messages that you send regularly, allowing you to quickly respond to popular queries.
Greeting & away message (Automatic) - With no delays or waiting time, you may greet and introduce a firm to a new potential consumer by sending an instant message.
Contacts labels - Businesses may manage their connections by labeling them and categorizing them for easier access.
Collections and WhatsApp Catalogs - Catalogs allow your organization to display its items so that customers can simply browse and inspect things they are interested in purchasing.
Learn more about WhatsApp Business App's features.
How to change back from Whatsapp business account to normal Whatsapp
Assume you want to transform your WhatsApp business account into a regular WhatsApp account on the same Android or iOS devices using the same phone number. Then take the following steps:
Step 1: Backup and uninstall
Uninstall the WhatsApp business account if you want to utilize the same number for your regular WhatsApp account. However, do not forget to back up your WhatsApp business data first.
Step 2: Download and launch
Download the WhatsApp app from the Google Play Store for Android users and the Apple App Store for iOS users. Open WhatsApp Messenger, you will be asked to enter the phone number, and verification will be done. Here, you need to enter the same number on which your WhatsApp business account runs.
Step 3: Verify your number with One Time Password (OTP)
After entering the phone number, you will see a notification stating that this number belongs to a WhatsApp business account and that continuing will register this number with a regular WhatsApp account.
After you click continue, an OTP will be issued to your phone number. Click OK after entering the OTP.
Step 4: Restore your backup and customize settings
The option to restore your backup will be presented to you. You may use Google Drive or iCloud to restore your Google Drive or iCloud backup. Then, you can customize the app to meet your needs, and your WhatsApp account is ready to use.
Switch to the WhatsApp Business API
You might be wondering what an API is now that you have determined that the WhatsApp Business API is the ideal messaging option for your company. If you’re considering using the WhatsApp Business API for your business, you’re likely aware of the enormous potential it offers. Applying for the WhatsApp Business API is not an easy task, but with the correct supplier, it may be a pleasant one.
Furthermore, the value you can receive from reaching out to your leads and clients where they feel most at ease and with faster response times is well worth the wait. After all, WhatsApp boasts the largest and most engaged user base of any messaging app, sending 65 billion messages every day! This is the location where you should send messages or make phone calls.
Read more: Essential Guide on WhatsApp Business API
Step up your WhatsApp strategy with SleekFlow
As an official WhatsApp Business Solution Provider (BSP), SleekFlow empowers you to take your WhatsApp chat commerce to new heights by integrating advanced features that improve customer engagement, sales, and support.
Manage multiple messaging channels in one place – connect not only to WhatsApp Business but also other messaging platforms like Facebook Messenger, Instagram, WeChat, LINE, and more. All your customer conversations are centralized in one inbox, making it easy for your team to manage interactions efficiently.
Automate and personalize your communication – Take your communication to the next level with automated WhatsApp campaigns. Set up personalized messages that are sent to specific customer segments at the right time.
Increase user engagement with WhatsApp AI agents – Whether you're generating leads or providing support, WhatsApp remains a powerful platform for user interaction. With SleekFlow, you can set up WhatsApp AI agents to automate responses, handle common queries, and ask qualifying questions, saving your team time by focusing only on high-value leads.
Integrate with Your CRM and eCommerce Platforms – Easily sync with platforms like Salesforce and Shopify to manage customer data, track interactions, and deliver personalized service, streamlining your workflows and enhancing the customer experience.
And even more advanced features to further enhance your WhatsApp communication strategy!
I would recommend SleekFlow to other e-commerce businesses. They can use it for deliveries or, like us, to attract customers to sell their devices and provide instant quotations via WhatsApp messages. You can also use SleekFlow for broadcasts, surveys, and many other purposes—it’s a very versatile tool.
Amr Wasfy
Founder, USBS UAE
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