Making it official! SleekFlow is a WhatsApp Business Solution Provider.

WhatsApp is still the most widely used messaging app on the planet. WhatsApp is not simply a messaging tool for connecting with family, friends, and coworkers; it is also a platform for businesses of all sizes to flourish, from small businesses to large corporations. 

Let us look at three WhatsApp products, each with its own set of users and features. 

WhatsApp Business App vs WhatsApp Business API

Everyone must be familiar with WhatsApp Messenger. The chat program, which can be downloaded for free, is meant to allow people to safely exchange messages. The reason for this is that when a user sends a WhatsApp message to another user, all calls, texts, photographs, audio messages, and location information are encrypted end-to-end. 

The company then launched the WhatsApp Business offering in response to an increased number of consumers contacting enterprises or companies via WhatsApp. WhatsApp Business is a free app for small and medium-sized enterprises (SMEs). This software comes with a number of features that make communicating with consumers much easier. 

WhatsApp Business API is a WhatsApp solution for large corporations with a customer support staff. WhatsApp Business API, unlike WhatsApp Messenger and WhatsApp Business, is a paid service. There are more enterprises that use the WhatsApp Business API, such as those that need to handle thousands of messages every day. 

Learn about WhatsApp Business App vs WhatsApp Business API

whatsapp on a smartphone

How to change WhatsApp to business

The following is a step-by-step guide on how to turn your WhatsApp account into a business account. To achieve your aim, follow each step.

Step 1: Always have a backup plan

The first step is to create a backup of your WhatsApp messenger before proceeding with the transfer process. Backup is necessary if you wish to keep your conversation history.  Back Up may be found under Settings> Chats> Chat Backup> Back Up. This method works on both Android and iOS smartphones.

google drive backup for chat history and whatsapp data

Step 2: Get the WhatsApp Business app on your phone

It is time to get the WhatsApp business app on your phone. Both the Apple App Store and the Google Play Store have it.

whatsapp business a free to download app

Step 3: Read through the conditions and sign up

To confirm all of the terms of service, choose Agree. The personal number you use on a normal account is instantly detected by this business account. To begin the registration process, you must first input a business number.

Step 4: Transfer the account and provide access to it

The transition of WhatsApp business accounts is now underway. So, keep the phone on and wait for it to happen. You will have to restore it after it has happened. So, choose between Restore and Continue. Then choose Next. Permissions to upload photographs, videos, and files from a personal account to a corporate account should be granted.

Step 5: Create a WhatsApp Business account

Choose a profile photo and enter your business category and name.

Step 6: Create a profile for your company

By supplying essential information about your company, you may build a business profile. Add the appropriate information under Settings> Your Business Name.

Want to get started with WhatsApp Business solutions? SleekFlow is always here to help.

Why change WhatsApp to Business

There are a few reasons why you might want to make the change. WhatsApp Messenger is meant for personal use, while WhatsApp Business is meant for business purposes. The following are three reasons: price, benefits, and features.

WhatsApp Business Account price

The fact that WhatsApp Business App is entirely free is one of the most fantastic aspects of it. You will not have to pay anything for it. On the contrary, you will be able to become closer to your clients and earn more thanks to the enhanced efficiency and extra communication channels.

Benefits of WhatsApp Business Account

The benefits of WhatsApp Business for small business owners are obvious, and they also benefit customers. We also need to study how buyers benefit from enterprises' use of WhatsApp Business, because consumer happiness is the foundation of business success.

Here are some of the advantages of WhatsApp Business for your customers, without further ado.

  • WhatsApp profile for businesses - WhatsApp allows you to establish a business profile including a front cover photo, business description, catalog, etc.

  • Chats for personal and business purposes are kept separate - You will not have to deal with the hassle of having all of your personal and business communications in one location. 

  • Tools and automation for messaging - Customers who write to you during a period you have designated as unavailable will receive an automated response from your away message.

WhatsApp Business Account features

messaging tools and other business tools

Now, let us have a look at some of the features that make WhatsApp Business so efficient for business purposes.

  • Profile of the Company - Brands may leverage business accounts to gain a user's loyalty and a company's 'face' is given to it through a corporate profile.

  • Quick Responses - These allow you to save and reuse messages that you send regularly, allowing you to quickly respond to popular queries.

  • Greeting Message (Automatic) - With no delays or waiting time, you may greet and introduce a firm to a new potential consumer by sending an instant message. 

  • Contacts Labels - Businesses may manage their connections by labeling them and categorizing them for easier access.

  • Collections and Catalogs - Catalogs allow your organization to display its items so that customers can simply browse and inspect things they are interested in purchasing.

Read more about WhatsApp Business App

How to change Whatsapp business account to normal Whatsapp

Assume you want to transform your WhatsApp business account into a regular WhatsApp account on the same Android or iOS devices using the same phone number. Then take the following steps: 

Step 1: Backup and uninstall

Uninstall the WhatsApp business account if you want to utilize the same number for your regular WhatsApp account. However, do not forget to back up your WhatsApp business data first. 

Step 2: Download

Download the WhatsApp app from the Google Play Store for Android users and the Apple App Store for iOS users.

Step 3: Launch

Launch and open WhatsApp Messenger, you will be asked to enter the phone number, and verification will be done. Here, you need to enter the same number on which your WhatsApp business account runs.

Step 4: Change back to normal

After entering the phone number, you will see a notification stating that this number belongs to a WhatsApp business account and that continuing will register this number with a regular WhatsApp account.

Step 5: One Time Password (OTP)

After you click continue, an OTP will be issued to your phone number. Click OK after entering the OTP. 

Step 6: Restore

The option to restore your backup will be presented to you. You may use Google Drive or iCloud to restore your Google Drive or iCloud backup. 

Step 7: Customize

Customize the app to meet your needs, and your WhatsApp account is ready to use.

profile picture setting on a standard whatsapp

Change to the new WhatsApp Business API

whatsapp products may not work properly if you disabled browser cookies

You have decided to utilize WhatsApp as a communication channel, but you still need to figure out which application in the WhatsApp ecosystem is best for your company.

You might be wondering what an API is now that you have determined that the WhatsApp Business API is the ideal messaging option for your company. An API enables apps to connect with one another, share data, and protect consumers from the complexity that occurs behind the scenes. Applying for the WhatsApp Business API is not an easy task, but with the correct supplier, it may be a pleasant one.

Read more about Essential Guide on WhatsApp Business API

Furthermore, the value you can receive from reaching out to your leads and clients where they feel most at ease and with faster response times is well worth the wait. After all, WhatsApp boasts the largest and most engaged user base of any messaging app, sending 65 billion messages every day! This is the location where you should send messages or make phone calls. 

How SleekFlow can help you step up your chat commerce game

A WhatsApp integration API is the way to go if you want to utilize WhatsApp to generate leads, provide customer support, or increase user interaction utilizing a combination of live agents and chatbots. With SleekFlow, you can do a lot more.

Get Started with the official WhatsApp Business API

sleekflow homepage inbox

Not only you can connect your WhatsApp Business account to SleekFlow, but also other accounts on various social messaging platforms such as Messenger, Instagram, WeChat, LINE and more, so that you can manage all conversations in one place.

If you want to upgrade your chat strategy, you can make good use of the campaign and the automation function, launching your customized automated campaign to send out targeted personalized messages. Chatbots can also be built on SleekFlow to ask qualifying questions and answer frequently asked questions, which help to significantly reduce the response time.

Honestly, I think SleekFlow is suitable for every industry as long as they are on an e-commerce platform. Compared to other alternatives, SleekFlow is easier to understand and to learn. Sending bulk messages is quite easy on SleekFlow.

Sow Liong Woon

Marketing Director

Want to free up precious manpower? Read how Sybil Sleep Tech, a mattress and pillow retailer, automates its chat marketing campaigns with SleekFlow.

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